Coastal Lakes Medical Practice Lake Munmorah is seeking a friendly, professional and reliable Medical Receptionist to join our team on a casual basis.
The position will be primarily based at our Lake Munmorah location, with availability to provide cover at our Lake Haven practice when required.
Hours & Availability
- Minimum 26 hours per week
Regular hours:
- Tuesday: 8:00am – 6:00pm
- Wednesday: 8:00am – 4:00pm
- Friday: 8:00am – 6:00pm
- Availability to provide leave and additional cover Monday to Sunday, between 7:30am and 10:00pm, across both our Lake Munmorah and Lake Haven locations.
Role Responsibilities
- Providing professional front-desk reception in a busy GP practice, including meeting, greeting and checking in patients
- Managing a high volume of incoming and outgoing telephone calls
- Booking, rescheduling and cancelling appointments
- Processing payments, transactions and patient billing
- Performing general administrative duties, including printing, scanning, faxing, copying and emailing
- Maintaining strict patient confidentiality at all times
- Assisting with other ad hoc duties as required
About You
We are looking for someone who:
- Can multitask and prioritise effectively in a fast-paced environment
- Has an excellent telephone manner and strong customer service skills
- Has strong organisational and time-management skills
- Communicates clearly and effectively, both verbally and in writing
- Can take initiative and work independently
- Is a positive, reliable and supportive team player
- Has intermediate computer skills and proficiency in the Microsoft Office suite
- Has previous retail and/or customer service experience (preferred)
- Has medical reception experience (advantageous, but not essential)
What We Offer
- A friendly and supportive team environment
- On-the-job training and development
- Flexible working arrangements
- The opportunity to become part of a welcoming and professional medical practice
If you are enthusiastic, reliable and enjoy working with people in a busy healthcare environment, we would love to hear from you.
please email your cover letter & Resume to [email protected]
Pay: $30.00 – $35.00 per hour
Expected hours: 26.0 per week
Work Location: In person
