Care Coordinator – Aged Care & Disability
Central Coast / Newcastle | Work From Home | Part-Time or School Hours | $40 per hour
Are you organised, calm under pressure and great with people? HomeCare Australia is looking for a capable Care Coordinator to support our Care Partners, clients and families across aged care and NDIS services. This is a practical, hands-on coordination role for someone who enjoys keeping things moving, following up details and making sure clients feel heard and supported.
A genuinely flexible role: work from home, part-time or school hours, at $40 per hour.
What you’ll be doing
· Be a first point of contact for clients and families, returning routine calls and helping resolve day-to-day queries.
· Pre-screen new client enquiries and pass relevant information to the Case Management team.
· Prepare service agreements and budgets for aged care and NDIS clients, and keep client paperwork current and accurate.
· Gather and document information about health changes, mobility, continence, cognition and wellbeing using structured questioning.
· Maintain accurate client notes, tasks and communications in Visual Care.
· Coordinate appointments, service confirmations and follow-up documentation such as GP summaries and discharge letters.
· Track unresolved issues, complete delegated follow-up tasks and provide concise daily updates to Care Partners.
· Identify and promptly escalate clinical risks, incidents, deterioration or matters outside your scope to the Care Partner or RN.
· Liaise professionally with families, support workers, GPs, allied health providers, contractors and internal teams.
· Participate in daily run-sheet meetings and help maintain continuity of care during busy periods or staff leave.
This role will suit you if you are
· A confident communicator who enjoys speaking with older people, participants and families.
· Highly organised and detail-focused, with strong follow-through and the ability to keep multiple tasks moving.
· Calm, practical and solution-focused when priorities change.
· Comfortable working independently from home while staying closely connected with a supportive team.
· Experienced in aged care, disability, health administration, community services or a similar client coordination environment.
· Confident using cloud-based systems, Microsoft Office and/or Google Workspace.
What we offer
· $40 per hour.
· Part-time hours with the option to structure the role around school hours.
· Work from home, with applicants located in the Central Coast or Newcastle region.
· A supportive team environment with daily contact, clear escalation pathways and on-the-job training.
· Meaningful work where your organisation and responsiveness directly improve the client experience.
· Potential to grow into a Care Partner / Case Manager role over time for the right person.
Mandatory requirements
· Current Driver’s Licence.
· National Police Check.
· NDIS Worker Screening Check, or willingness to obtain one.
· Reliable NBN plus backup internet and a dedicated home office environment.
About HomeCare Australia
HomeCare Australia supports older Australians and people with disability to live safely and independently at home. We believe good care depends on responsive communication, strong relationships and a team that follows through. This position is central to making sure our clients receive timely, coordinated support.
If this sounds like the kind of role you would thrive in, we would love to hear from you.
Pay: $40.00 – $43.00 per hour
Expected hours: 24.0 per week
Work Location: In person
