Established in 2001, Catwalk.com.au is a titan in the Australian online hair and beauty space. We are looking for a high-energy, sales-driven Senior Beauty Advisor to lead our Front of House.
This isn't just "customer service"—this is a role for a closer, a stylist, and a brand ambassador. You’ll be the face of our Gladesville showroom, driving in-store sales, hitting targets, and providing expert advice that keeps our customers coming back.
The Mission
- Drive the Bottom Line: Be the primary salesperson in our showroom, hitting daily and monthly sales targets through expert consultations and upselling.
- Beauty Authority: Provide professional-grade recommendations (Hair/Skin/Beauty) to customers in-person, over the phone, and via live chat.
- Merchandising Mastery: Take ownership of the showroom floor, ensuring stock is perfectly merchandised to entice walk-in sales.
- Multi-Channel Engagement: When the showroom is quiet, you’ll jump into action on Customer tickets, Social Media, and Marketplaces to provide rapid-fire, solution-focused support.
- Database Growth: Proactively sign up new customers to our loyalty program and keep our community growing.
Who You Are
- The Industry Insider: You’re a hairdresser, beautician, or therapist looking to step away from physical services but stay in the industry you love (or a beauty enthusiasts with a wealth of knowledge)
- A Natural Seller: You don't just "help" customers; you understand their needs and close the sale. You’re motivated by bonuses and seeing those numbers climb.
- Tech-Fluent: You’re comfortable navigating our tech stack and online apps.
- A High-Pressure Performer: You can pivot from a complex skin-care consultation to a technical shipping enquiry without missing a beat.
Why Join the Catwalk Crew?
- Salary: AU$55,000 – AU$65,000 + Performance Bonuses & Commission.
- Growth: We’ve seen massive expansion in the last year—we want you to grow with us.
- The Perks: Serious employee discounts, stock purchase plans, free food/drinks, and exclusive first access to the world’s biggest beauty launches.
- Lifestyle: Monday to Friday, 8-hour shifts. Occasional Saturdays. Closed Sundays.
The Fine Print
- Type: Full-time, Permanent (will start on Casual basis)
- Location: Gladesville, NSW (In-office/Showroom only—no WFH).
- Schedule: Monday – Friday.
Ready to lead the charge at Australia’s #1 beauty destination?
Apply now with your resume and a cover letter telling us why you’re the sales expert we’ve been looking for.
Pay: $30.00 – $40.00 per hour
Benefits:
Work Location: In person
