What to Expect
Tesla is seeking a deeply process oriented, experienced, and self-driven reverse logistics and service fulfillment coordinator to support Tesla Energy Warranty business in APAC. Will require coordinating international and domestic shipments for our energy products. You will work cross-functionally with Tesla certified installers, logistics carriers, warehousing, service, and quality engineering to improve and manage Tesla's energy service fulfillment and return process.
What You'll Do-
Coordinate dangerous goods shipments for domestic and international service orders.
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Keep track of aging service orders and follow up with carriers on aging/delayed shipments.
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Support service fulfillment to meet aggressive quarterly and yearly goals.
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Work with EH&S and service engineering to keep business up to date on correct disposition of energy products.
- Collaborate with quality engineering to improve rate of return for failed units of high interest.
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Develop strategies to increase return rate from 3rd party installers.
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Pull data from internal dashboards to investigate aging MRBs to reduce backlog.
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Degree in Supply Chain, Industrial Engineering or the equivalent of experience and evidence of exceptional ability
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2+ years of professional experience in logistics, supply chain, and/or evidence of exceptional ability
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Demonstrated communication, leadership, and problem-solving skills. Ability to write, speak, and present effectively and persuasively at all levels
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Strong analytical and organizational skills; ability to achieve success in situations with high degrees of variation and complexity
- Ability to code in SQL and Tableau a plus.
In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
- Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
- Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
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Miscarriage leave - 10 days
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Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
- Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
- Health insurance discounts (AU only)
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Bike to work – $10 per day if you cycle to work
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Employee Assistance Program - Free and confidential counselling for all staff and their families
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Annual Flu Vaccines
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Birthday Leave, Cultural Significance Leave and Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
