We’re looking for an enthusiastic and hands-on Cafe Supervisor to lead our café team. You’ll ensure smooth day-to-day operations, deliver excellent customer service, and support the team to create a welcoming and vibrant atmosphere for both staff and customers.
Key Responsibilities
- Lead by example in delivering outstanding customer service
- Overview daily operations including opening and closing procedures
- Staff rostering, training, and performance management
- Monitor stock levels, ordering and inventory control
- Ensure all food safety, hygiene and health regulations are adhered to
- Handle customer feedback or complaints professionally
- Support the implementation of promotions and initiatives to grow sales
- Motivate the team to meet sales targets and maintain high store standards
What We’re Looking For
- Experience in a similar role in hospitality or retail
- Strong leadership and communication skills
- A hands-on, can-do attitude and a team-first mindset
- Passion for customer service and creating positive experiences
- Organisational and problem-solving skills
- Ability to stay calm and confident under pressure
- Strong barista experience is required.
Job Type: Casual
Pay: From $35.00 per hour
Expected hours: 35.0 – 38.0 per week
Benefits:
Application Question(s):
- Are you able to produce coffees with latte art?
Experience:
- Barista: 3 years (Preferred)
- Management: 3 years (Preferred)
Licence/Certification:
- Food Safety Supervisors Certificate (Preferred)
Work Location: In person
