We’re looking for a Commercial & AI Business Analyst to join our Finance team, combining two accountabilities that reinforce each other: applying AI to remove manual effort and rework across the business, and protecting pricing integrity and margin through strong commercial governance. This is a senior individual contributor role reporting directly to our CFO, ideal for someone who’s as comfortable interrogating a partner deal as they are scoping an AI-enabled process fix.
- Find opportunities across the business where AI can save time or reduce manual work, and build a prioritised plan for tackling them
- Look at how a process currently works before automating it, fixing any gaps first so automation doesn’t just speed up a broken process
- Deliver quick, practical improvements that aren’t already being handled by the Development team, such as speeding up port-out processing, reporting tasks and admin-heavy workflows
- Build a clear case for each improvement, weighing up cost against benefit, and track whether it actually delivers the value promised
- Run practical AI training sessions, helping teams get their processes and data ready to work well with AI tools
- Manage the end-to-end process for approving customer discounts, making sure the right approvals and paperwork are in place
- Approve discounts within set limits, and escalate anything above that to the right person
- Keep our pricebook accurate and consistent, including pricing, currency conversion rules and product bundles across Australia, New Zealand and the UK
- Review partner deals, vendor contracts and pricing changes to assess whether they make good commercial sense
- Build financial models and clear write-ups to help Sales, Product and Exec teams make informed decisions
- Work closely with the central AI team so our AI projects stay aligned with company-wide standards and strategy
- 5+ years’ experience across business analysis, commercial management or pricing, with genuine BA skills including problem breakdown and process mapping
- Demonstrated delivery of at least one AI or automation improvement in a business context, with a named process and a quantified before and after outcome
- Strong commercial acumen and a sound understanding of pricing mechanics and margin drivers (you don’t need to be an accountant, but you need to know what makes a deal profitable and what good commercials look like)
- A naturally curious mindset, comfortable challenging the status quo and bringing stakeholders along on the journey rather than dictating from the sidelines
- Proactive by default, not reactive; someone who’ll talk to teams, understand their pain points and drive change without waiting to be asked
- Hands-on experience operating a pricing, discount governance or commercial approval framework
- Advanced Excel and financial modelling capability; comfortable with BI tools and data platforms
- Excellent stakeholder engagement and workshop facilitation skills, including at Exec level
Founded in 2016, Access4 started with a vision to bring unified communications to the MSP market; an automated, singular platform to sell, provision and invoice customers. Today, this platform is known as SASBOSS® and sets the benchmark as an industry standard in middleware to help deliver best of breed vendors and end-to-end partner enablement for service providers.
We live and breathe our slogan of Innovate, Empower and Partner, which represents our commitment to the channel community and drives the growth of the business. As a team, we embrace genuine conversations, a high performing culture and alignment between all areas of the business.
- A rare role that sits at the intersection of commercial governance and AI enablement
- Work directly with a CFO who backs AI-led change
- The chance to see your work make a tangible difference
- Hybrid working out of a modern Richmond office
- Regular team events, EOFY and Christmas parties plus more
- Employee Assistance Program (EAP)
If you’re ready to bring commercial rigour and practical AI thinking together to shape how Access4 operates, we’d love to hear from you.
Apply today with your CV and a cover letter outlining your suitability for the role.
Agencies need not apply.
