- Make a meaningful difference supporting patients, families and clinical teams
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Join a collaborative multidisciplinary team at Westmead Hospital
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Build your healthcare administration career in a fast-paced hospital environment
Manage vital patient information and provide high-quality administrative support that helps keep hospital care safe, coordinated and patient-centred.
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $69,272.26 - $71,570.21 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Join the team at Westmead Hospital, where your administrative expertise contributes directly to the delivery of quality healthcare. As a Ward Clerk/Administrative Officer, you’ll be a valued point of contact for patients, visitors and clinical staff, working alongside a multidisciplinary team in a dynamic hospital environment.
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Work collaboratively with clinical and administrative colleagues to support effective ward operations.
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Contribute to a positive, respectful and patient-focused workplace culture.
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Play an important role in maintaining accurate patient records and information.
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Work in an environment where priorities can change quickly and every day brings new challenges.
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Access opportunities to develop your skills through education, training and ongoing professional development.
What you'll be doing
As a Ward Clerk/Administrative Officer, you’ll manage essential clerical processes that support patient admissions, transfers and discharges. Your attention to detail and ability to prioritise will help ensure accurate records, efficient ward operations and a positive experience for patients and staff.
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Manage patient records, admissions, discharges, transfers and related transactions accurately and in a timely manner.
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Maintain patient data and documentation, complete daily statistical reporting and support accurate bed management.
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Coordinate practical ward administration, including discharge transport, mail, stationery and the movement of medical records, charts and other documentation.
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Provide a responsive administrative service to patients, visitors and the multidisciplinary clinical team, including support during periods of changing activity.
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Contribute to a well-organised ward environment while supporting the orientation, training and development of new Ward Clerks.
Ready to make a difference in healthcare? Bring your organisation and attention to detail to NSW Health and help deliver better outcomes for patients every day.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
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Proven extensive clerical experience in an office support role.
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Demonstrate extensive receptionist/customer service skills.
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Demonstrated excellent clerical organisational and time management skills.
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Demonstrated effective communication skills - verbal and written, with strong attention to detail.
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Demonstrated ability to work both independently and in a team situation.
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Competent computer skills in a Windows based environment and a knowledge of databases.
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Demonstrated ability to adapt to flexible work practices
Requisition ID: REQ675325
Applications Close: 20 August 2026
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
This is an Aboriginal targeted position. As priority is given to a suitable candidate who is Aboriginal, applicants will need to provide information to corroborate their Aboriginality.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead Hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
