Date posted: 3 December 2025
Pay: A$35.04-A$53.29 per hour
Job Description:
Casual Medical Receptionist – Erina, Central Coast
Karalta General Practice is a busy, long-established family-oriented General Practice located in Erina. We are seeking a reliable, friendly and experienced Casual Medical Receptionist to join our team on an ongoing basis.
The position is 2 days per week, with flexibility to work additional shifts, sometimes at short notice, to assist with staff sick leave and annual leave coverage.
About the Role
You will be an important part of our reception and administration team, providing professional, friendly and efficient support to our patients, doctors and clinical staff.
We are looking for someone who is reliable, punctual, organised and able to work independently with minimal supervision, while also being a positive and supportive team member. Previous customer service skills essential. University students are welcome to apply.
Practice Operating Hours
- Monday–Friday: 8:00am – 6:00pm
- Saturday: 8:00am – 12:30pm
- (Shifts will vary within these hours.)
Wednesday and Friday availability essential. Some Saturday mornings may be required once fully trained.
Key Responsibilities
- Opening and closing the Practice
- Scheduling and managing appointments
- Welcoming and assisting patients at reception
- Answering and managing patient enquiries by telephone and in person
- Managing incoming and outgoing correspondence, including emails and faxes
- Processing Medicare claims and Easyclaim transactions
- Billing patients
- Maintaining accurate patient records and documentation
- Providing general administrative support to doctors, nurses and the Practice team
- Assisting with the smooth day-to-day operation of the Practice
About You
The successful applicant will ideally have:
- Customer service experience
- Previous experience as a Medical Receptionist or within a general practice setting an advantage
- Fast Learner
- Strong computer skills
- Excellent customer service skills and a professional telephone manner
- Strong verbal and written communication skills
- Excellent attention to detail and accuracy
- Good organisational and time-management skills
- The ability to prioritise tasks and remain calm and professional in a busy environment
- The ability to work both independently and as part of a team
- A reliable and punctual approach to work
- Flexibility to assist with additional shifts when required
- University students welcome to apply.
Join Our Team
This position would suit someone who enjoys working with people, takes pride in providing friendly and professional patient care, and is looking for an ongoing casual position within a supportive and busy general practice. Please note; currently there is no view to a full time position.
At Karalta General Practice, we value teamwork, reliability, professionalism and providing a positive experience for our patients.
If you are organised, dependable, have a friendly approach and enjoy being part of a busy healthcare team, we would love to hear from you.
Applications
Please include cover letter with your application outlining your skills, availability and suitability for the role.
This role is minimum 15 hours per week, with additional holiday and sick leave cover as required.
Key Areas of Responsibility
Additional Requirements
- Paid Working With Children Check (must be provided before commencement)
- Vaccination history must be supplied
- Pay is in accordance with the Health Professionals and Support Services Award. Advertised rates includes casual loading but excludes super for Level 2 - Level 5 support services employee. Any applicable allowances are paid in addition.
We look forward to hearing from you!
Job Type: Casual
Work Location: In person
Job Type: Casual
Pay: $35.04 – $53.29 per hour
Work Location: In person
