Job Title: Facilities Manager
Location: Wahgunyah, VIC
Employment Type: Full-time
We have an exciting opportunity for an experienced Facility Manager to join our team at the Wahgunyah site on a full-time basis. Reporting to the Key Account Manager, you will be responsible for the day-to-day delivery and management of Integrated Facilities Management services, ensuring safe, compliant and efficient operations across the site.
As the on-site lead, you will work closely with the client, contractors, service partners and internal stakeholders to deliver exceptional service outcomes while driving continuous improvement, operational excellence and customer satisfaction.
- Manage and coordinate the delivery of all Facilities Management services within the contracted scope.
- Oversee building infrastructure, utilities, workplace facilities, grounds, cleaning, waste management and other soft services.
- Manage service contracts including cleaning, security, catering, pest control, fire systems, HVAC, grounds maintenance, uniforms and other site services.
- Lead facilities and minor project activities from planning through to completion.
- Take overall responsibility for site budgets, financial performance, forecasting and reporting.
- Direct, manage and develop ISS employees and service providers to achieve contractual KPIs and service standards.
- Build and maintain strong client relationships through proactive engagement and service delivery excellence.
- Develop and present regular operational and performance reports to the client and key stakeholders.
- Ensure compliance with all legislative, environmental, safety and regulatory requirements.
- Manage contractor performance and service provider compliance to maximise value and service outcomes.
- Drive continuous improvement initiatives and implement industry best-practice facilities management processes.
- Support site business planning, objective setting and operational strategy execution.
- Degree qualification in Engineering, Property, Business, Facilities Management or a related discipline (or equivalent experience).
- Demonstrated experience managing Facilities Management services in a complex operational environment.
- Strong knowledge of technical and hard services, including building systems and maintenance operations.
- Proven leadership experience with the ability to motivate, coach and develop high-performing teams.
- Experience managing contractors, service providers and facilities supply chains.
- Strong financial acumen, including budgeting, forecasting and account management.
- Excellent stakeholder engagement and client relationship management skills.
- Project management experience with a track record of successfully delivering operational improvements.
- Sound understanding of Workplace Health & Safety and environmental compliance requirements.
- Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
- Strong communication, organisational and report-writing capabilities.
- Ability to thrive in a fast-paced, changing business environment.
- FM experience within a manufacturing or industrial environment.
- NABERS qualifications or relevant sustainability experience.
- Strong understanding of integrated facilities services and asset management principles.
Joining our team means working alongside talented professionals who are passionate about delivering exceptional client experiences and operational excellence.
- Competitive salary package.
- Company vehicle, laptop and mobile phone.
- Opportunity to work with a globally recognised client.
- Ongoing learning, development and career progression opportunities.
- Access to internal opportunities across our global organisation.
- Supportive and inclusive team culture.
- Opportunity to make a meaningful impact through continuous improvement and innovation initiatives.
If you're a motivated Facilities Management professional with strong leadership skills and a passion for service excellence, we'd love to hear from you.
and help us create places that work, think and give.
