Position Statement
POSITION TITLE Hospitality & Events Coordinator
REPORTS TO Business Operations Manager
AWARD Fitness Industry Award 2020
CLASSIFICATION AND 38 Hours – Salary Position
SALARY
EFFECTIVE DATE 1 September 2026
ROLE PURPOSE
The Hospitality & Events Coordinator provides strategic leadership and operational oversight of food
and beverage services at Hunter Sports Centre, ensuring high-quality, safe, and customer-focused
experiences across daily café operations and event-based catering.
This role combines hands-on food preparation and service delivery with staff coordination, supplier
engagement, and continuous improvement. The Coordinator plays a key role in aligning hospitality
services with community needs, health and wellbeing goals, and Organisational standards, while
fostering a culture of excellence and innovation.
CORE ACCOUNTABILITIES
1. Service Delivery & Event Coordination
Lead the planning and delivery of daily café operations and event-based catering, ensuring
consistent, high-quality service aligned with customer expectations and health-focused objectives.
Coordinate event logistics including rostering, room preparation, RSA compliance, and food safety
protocols.
2. Food Preparation & Compliance
Oversee food preparation and presentation to ensure freshness, quality, and visual appeal.
Maintain compliance with food safety standards, including holding and actively fulfilling the
responsibilities of a Food Safety Supervisor. Conduct scheduled audits and inspections of the
commercial kitchen, food storage, and equipment to uphold hygiene and safety standards. Monitor
and document cleaning schedules, temperature logs, and corrective actions to ensure full
compliance and uphold hygiene and safety standards.
3. Staff Coordination & Development.
Coordinate the recruitment, onboarding, rostering, and performance of café and event staff.
Provide leadership and mentoring to foster a positive team culture and continuous improvement in
service delivery.
4. Stock & Supplier Management
Coordinate stock ordering, inventory control, and supplier relationships to ensure cost-effective
procurement and consistent supply. Conduct regular stocktakes and test the market to ensure
value for money and quality assurance. Ensure all food items are stored according to food safety
guidelines, with regular audits of storage areas and temperature logs.
5. Menu Development & Customer Focus
Develop and review menus that cater to diverse customer needs, including healthy options for gym
users and tailored offerings for events such as school carnivals and conferences. Gather feedback
and monitor trends to enhance customer satisfaction and engagement.
6. Financial Oversight & KPI Monitoring
