UPA Hunter Region
Are you an organised, compassionate, and people-focused administrator looking for a meaningful part-time role that offers flexibility, stability, and genuine work-life balance?
UPA Hunter Region is seeking a warm, professional, and community-minded Part-Time Retirement Village Administration Assistant to support our Retirement Living community at Woodland Village Lodge.
This is a wonderful opportunity to join a values-driven organisation where your work truly makes a difference every day.
This part-time salaried position offers flexible working arrangements, making it ideal for parents, particularly mums returning to the workforce, or anyone seeking school-hour-friendly, family-supportive employment in a welcoming environment.
Reporting to the Village Manager at Woodland Village, Wallsend NSW, you will play a key role in the smooth day-to-day running of the village by providing high-quality administrative and customer service support on a part-time basis. You will often be the first point of contact for residents, families, visitors, and contractors, helping to create a warm, respectful, and supportive community environment where residents feel valued and cared for.
A current driver's licence is essential, as travel between villages may be required from time to time.
- Providing professional administrative support to the Retirement Village Manager
- Welcoming residents, families, visitors, and contractors with warmth and professionalism
- Managing resident records, admissions, and documentation
- Preparing correspondence, reports, newsletters, and meeting minutes
- Coordinating maintenance requests and general administration tasks
- Assisting with resident activities, outings, and community communications
- Maintaining accurate records and ensuring confidentiality at all times
- Supporting a positive, caring, and team-focused village environment
We'd love to hear from you if you are:
- Friendly, approachable, and genuinely compassionate
- Highly organised with strong attention to detail
- Confident using computers and Microsoft Office programs
- Able to manage multiple priorities in a calm and efficient way
- Professional with excellent communication and customer service skills
- A supportive team player who enjoys working with people
- Hold a current driver's licence and are willing to travel between villages when required
- Previous customer service experience
- Administration experience
- Experience in aged care, retirement living, or community services (desirable but not essential)
At UPA, we are proud of our values-driven culture built on:
Compassion | Respect | Integrity | Kindness | Inclusiveness
We truly value our people and understand the importance of flexibility, wellbeing, and family balance. This part-time role offers a supportive team environment and flexible working arrangements that may suit school hours or family commitments, helping you build a rewarding career while maintaining balance at home.
This is more than an administration role—it is an opportunity to contribute to a caring community and make a real difference in the daily lives of older Australians.
We encourage early applications, as the successful candidate may need to provide up to 4–6 weeks' notice to their current employer.
