Program Coordinator – Tokoko Outreach
Bundaberg | 38 hours per week | Fixed-Term to 30 June 2027
SCHADS Level 4 | $92,286 - $99,295 per annum + Superannuation + Salary Packaging Benefits
Support Recovery. Strengthen Transitions. Make a Difference.
At Lives Lived Well, we believe recovery is possible.
We are seeking a passionate and experienced Program Coordinator to join our newly funded Tokoko Integrated Recovery Pathways Program in the Wide Bay region.
This exciting role will support people transitioning into, through and beyond residential rehabilitation. Working closely with clients, families, community organisations and service providers, you will help strengthen recovery outcomes through transition planning, community reintegration, housing pathways and ongoing recovery support.
About the Role
As the Program Coordinator, you will play a key role in supporting people to successfully transition from residential rehabilitation into sustainable recovery within the community.
A core focus of the role is coordinating post-residential support and the program's transitional accommodation pathway, helping individuals build the skills, confidence and connections needed to maintain recovery and move towards independent living.
Working collaboratively with residential teams, external service providers and community stakeholders, you will help ensure people remain connected to the supports they need throughout their recovery journey.
Key Responsibilities
- Support clients through pre-admission, transition and post-residential recovery pathways.
- Coordinate access to transitional accommodation and support successful tenancy outcomes.
- Assist clients to build independent living skills, recovery supports and community connections.
- Develop and implement transition and recovery plans tailored to individual needs.
- Support clients to access housing, health, employment, education and community services.
- Strengthen continuity of care through effective planning, communication and service coordination.
- Build and maintain strong referral pathways and relationships with community stakeholders.
- Support relapse prevention and ongoing recovery planning.
- Advocate for clients and assist them to navigate complex service systems.
- Maintain accurate documentation, case notes and reporting requirements.
This role is based in Bundaberg and will involve regular travel throughout Bundaberg, Hervey Bay and the wider Wide Bay region.
What We're Looking For
To succeed in this role, you will bring:
- Qualifications in Community Services, Human Services, Social Work, Psychology, Counselling or a related discipline, and/or relevant experience.
- Experience supporting people through complex support pathways, transitions or recovery-focused programs.
- Experience in case management, care coordination, housing support, tenancy support or community services.
- Understanding of recovery-oriented, trauma-informed and person-centred practice.
- Knowledge of housing, homelessness, community and health service systems.
- Strong stakeholder engagement and relationship-building skills.
- Excellent communication, advocacy and interpersonal skills.
- Ability to work autonomously while contributing positively within a multidisciplinary team.
- Strong organisational and documentation skills.
- Current Australian Driver Licence.
Experience within residential rehabilitation, transitional accommodation, homelessness services, aftercare or post-treatment recovery services will be highly regarded.
About Lives Lived Well
Lives Lived Well is a leading not-for-profit provider of alcohol and other drug, mental health and wellbeing services. Every day, our teams work alongside people, families and communities to improve wellbeing and support lasting recovery.
Our Values
The most successful people at Lives Lived Well are those who align with our values:
- We are humble, human and full of hope.
- We show up and share.
- We ask "Why not?" and "What's next?"
- We leave a positive wake.
Why Join Lives Lived Well?
When you join Lives Lived Well, you're joining an organisation committed to supporting recovery, wellbeing and positive change.
We offer:
- Five additional days of paid wellbeing leave each year.
- Salary packaging benefits to increase your take-home pay.
- Wellspring employee discounts across hundreds of retailers.
- Employee Assistance Program for you and your family.
- Ongoing learning, development and career progression opportunities.
- The opportunity to help build sustainable recovery pathways and support people transitioning back into the community.
- A genuinely inclusive workplace committed to diversity, equity and inclusion.
Apply Now
Applications will be reviewed as they are received and the position may close earlier if a suitable candidate is identified.
To apply, please submit your resume along with a brief cover letter telling us a little about yourself, your interest in the role, and what attracts you to Lives Lived Well.
At Lives Lived Well, we're not only looking for people with the right skills and experience. We're also looking for people who share our values, are passionate about supporting people, and want to make a positive difference in the communities we serve.
Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.
