Senior Wait Staff — ST. ALi South Melbourne
Full-time or Casual | Start Immediately | South Melbourne
ST. ALi is one of Melbourne's most iconic specialty coffee and hospitality brands — and our South Melbourne flagship is looking for an experienced Senior Wait Staff member to join the floor team, starting immediately.
If you've worked the floor in a high-volume café or restaurant, know how to hold a section together during a Saturday brunch rush, and take genuine pride in the details — we want to hear from you.
The Role
As Senior Wait Staff, you'll be a leader on the floor — setting the standard for service, supporting junior team members, and making sure every guest gets the ST. ALi experience, even when we're three-deep at the door.
You'll:
- Deliver warm, attentive, knowledgeable service and build rapport with our regulars
- Lead by example on the floor during peak periods, staying composed under pressure
- Support and informally coach junior wait staff and new starters
- Accurately manage orders, tables and turnover — without ever making guests feel rushed
- Know the menu inside out and make thoughtful, guest-first recommendations
- Keep your section spotless and reset fast between covers
- Assist with opening/closing duties and basic POS/billing
What We're Looking For
- Proven experience in a high-volume café or restaurant environment (essential)
- A high level of attention to detail — presentation, accuracy and consistency matter to us
- Availability across weekends and public holidays
- Ability to start immediately
- A calm, can-do attitude during busy service periods
- Current RSA and food handling certificate (or willingness to obtain)
- Open to full-time or casual employment
What You'll Get
- Pay in line with the Restaurant Industry Award, Level 3:
- Full-time/part-time: $27.97/hour weekdays, $34.96 Saturday, $41.96 Sunday, $62.93 public holidays, $41.96–$55.94 overtime — plus paid annual leave and personal/sick leave
- Casual: $34.96/hour weekdays, $41.96 Saturday, $48.95 Sunday, $69.93 public holidays, $41.96–$55.94 overtime
- Free coffee, all year round — because you should love what we serve
- Genuine career progression — many of our Floor Supervisors and Venue Managers started on the floor
- Structured training and development, from day one and ongoing
- Staff perks and discounts across ST. ALi venues
- A tight-knit, community-driven team at one of Melbourne's most-loved hospitality brands
How to Apply
Send your resume (and a couple of lines about your high-volume floor experience) to [email protected].
We're hiring immediately, so don't wait — we'll be reviewing applications as they come in.
Pay: $27.97 – $41.96 per hour
Benefits:
- Employee discount
- Free drinks
Work Location: In person
