About Us
Bankstown Sports is one of Australia's largest and most successful sports, hospitality and entertainment clubs. Our people are at the heart of everything we do, and behind every great guest experience is a dedicated team supported by effective workforce planning and operational excellence.
We are currently seeking a permanent full-time Rostering Assistant to join our team.
This is an excellent opportunity for someone looking to transition from an operational or customer-facing role into a professional administration and workforce planning career. Whether your background is in hospitality, gaming, customer service or another fast-paced environment, this role offers the chance to build valuable business skills while contributing to the success of one of Australia's leading club organisations.
About the Role
Reporting to the Rostering Manager, you will play a key role in supporting workforce planning and roster administration across Bankstown Sports.
Working closely with leaders and employees across multiple departments, you'll help ensure our venues are appropriately staffed while balancing operational requirements, labour efficiencies and employee experience.
This position is ideal for someone who is highly organised, enjoys problem-solving and is looking to develop a long-term career in administration, workforce planning or people operations.
Key responsibilities include:
- Assisting with the creation, maintenance and publication of rosters using Dayforce.
- Supporting workforce planning across multiple departments.
- Managing employee availability, shift changes and leave requests.
- Coordinating shift coverage for unplanned absences and operational requirements.
- Maintaining accurate scheduling, attendance and timesheet records.
- Supporting compliance with Enterprise Agreements, Awards and Club policies.
- Responding to roster-related enquiries from employees and leaders.
- Building strong working relationships across the business.
- Assisting with reporting, administration and continuous improvement initiatives.
- Supporting workforce planning projects and operational priorities as required.
About You
You are highly organised, detail-oriented and enjoy working behind the scenes to support operational success.
You may currently be working in hospitality, gaming, customer service, administration or another fast-paced environment and are looking for an opportunity to broaden your skillset and develop your career in workforce planning and administration.
To be successful, you will have:
- Exceptional organisational skills and attention to detail.
- Strong communication and interpersonal skills.
- The ability to manage multiple priorities and meet deadlines.
- Confidence using technology and learning new systems.
- A proactive approach and strong problem-solving abilities.
- High levels of professionalism and confidentiality.
- A collaborative mindset and customer-focused approach.
- Previous administration, scheduling or rostering experience (desirable but not essential).
- A genuine interest in workforce planning, people operations and business support functions.
Why Work With Us
- Permanent full-time role offering stability and long-term career opportunities.
- Join one of Australia's largest and most respected sports and hospitality clubs.
- Build highly transferable skills in rostering, workforce planning and labour management.
- Gain exposure to a wide range of departments and business operations.
- Ongoing training, mentoring and professional development opportunities.
- Clear career pathways within workforce planning, administration and people operations.
- Work with a supportive and collaborative team environment.
- Meal allowance and employee benefits.
- Free secure underground parking.
- Employee discounts, recognition programs and rewards.
This is an exciting opportunity to step into a business support role, expand your professional skills and gain exposure to a critical function that supports the success of the entire organisation.
If you're ready to take the next step in your career and develop valuable workforce planning and administration experience, we'd love to hear from you. Apply today.
