We are looking for a professional, welcoming and organised Front Desk Receptionist to join our team.
As the first point of contact for our clients, you will play an important role in delivering a seamless and high-quality client experience, from the initial enquiry through to their visit.
Key Responsibilities
- Welcome and assist clients while maintaining a warm, professional clinic environment.
- Manage client enquiries via phone, email and social media, including providing information about treatments, pricing and appointments.
- Coordinate bookings, rescheduling, client forms and general reception administration.
- Communicate with Mandarin-speaking clients and assist with translation between clients and our clinical team.
- Support the client journey by understanding client needs, following up enquiries and communicating relevant feedback to the clinical team.
Requirements
- Fluency in Mandarin and English, both spoken and written, is essential.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Warm, professional and empathetic approach to client care.
- Proactive and reliable, with the ability to multitask in a busy clinic environment.
- Genuine interest in skincare, beauty and aesthetic treatments.
- Knowledge of cosmetic and aesthetic treatments or general skin concerns.
Desirable
- Previous experience in a skin, beauty, aesthetic or medical clinic.
- Experience handling treatment enquiries or client coordination.
- Additional language skills are a plus.
Full-time and part-time positions available.
Pay: From $28.00 per hour
Expected hours: No less than 24.0 per week
Benefits:
Language:
Work Authorisation:
Work Location: In person
