About Us
Taylex and Infrastructure Products Australia (IPA), have come together under the global parent company CRH, a leading provider of building materials.
Taylex Australia is renowned for its reliable and innovative wastewater treatment solutions. With a solid reputation for excellent service, we provide sustainable and efficient solutions for all wastewater needs across Australia and New Zealand. At Taylex, we pride ourselves on our strong company culture and commitment to delivering high-quality solutions with exceptional customer service.
Role Overview
Based in Ormeau, Taylex is seeking a proactive and customer-focused Customer Service Officer to bring their administration and customer service skills to a dynamic, forward-thinking business. The Customer Service Officer plays a key role in supporting our service and operations teams, ensuring customers and stakeholders receive an outstanding experience from start to finish.
Unlike a traditional call centre environment, this is a hands-on, varied role where no two days are the same. You'll be involved in administration, scheduling, contract management, stakeholder support and the coordination of service activities across the business, working closely with both internal teams and external stakeholders.