At MediAesthetics, our people are at the heart of delivering exceptional experiences for our customers.
We are looking for an experienced and passionate Product Business Development & Training Manager to drive sales growth, strengthen clinic performance and deliver exceptional product and retail sales education across NSW
Reporting to the Product Sales and Education Manager, you will play a key role in supporting our clinic network to maximise product sales, build team capability and create exceptional customer experiences across our MediAesthetics private label skincare brands.
About the role
As the Product Business Development & Training Manager, you’ll combine your passion for skincare, education and sales to drive product growth and build clinic team capability. Working closely with Clinic Managers, Franchise Partners and Operations BDMs, you’ll deliver engaging training, coaching and sales support across your territory.
You’ll use sales insights to identify opportunities, develop growth strategies and support clinic teams to achieve their targets. Most importantly, you’ll build trusted relationships that inspire teams, strengthen retail performance and deliver exceptional customer experiences.
Key responsibilities include:
Account Management & Business Development
- Manage the South Australian territory to achieve product sales targets, using sales data and reporting tools to identify opportunities and drive performance.
- Build strong relationships with Clinic Managers and teams, providing coaching and support to strengthen consultations, retail sales and customer outcomes.
- Develop targeted growth and recovery strategies for clinics, with a focus on improving underperformance and maximising sales opportunities.
- Maintain a proactive clinic visit schedule and support campaigns, promotions, merchandising and Local Area Marketing initiatives to drive engagement and sales.
Education, Training & Coaching
- Deliver engaging face-to-face and virtual product, skincare and treatment training, adapting your approach to different audiences and learning styles.
- Coach and support clinic teams to build product knowledge, consultation and retail sales skills, including onboarding and targeted training based on performance needs.
- Develop engaging training resources and digital content to support product launches, campaigns and ongoing education across the MediAesthetics network.
- Support online consultations, training programs and product education initiatives, maintaining accurate training records and contributing to continuous improvement.
Sales Growth & Commercial Performance
- Maintain an outcomes-focused approach to all territory activities, with a clear focus on achieving sales targets.
- Regularly follow up with clinics and provide timely updates on campaigns, promotions and product initiatives.
- Use clinic performance data to identify opportunities for growth and develop clear action plans.
- Work collaboratively with internal teams to ensure sales, education and operational strategies are aligned.
- Share territory insights, performance updates and key actions with the Product Sales and Education Manager, General Manager and Operations BDMs.
Stakeholder Engagement
- Build strong, trusted relationships with clinic teams, internal stakeholders, Franchise Partners, distributors and third-party partners.
- Maintain clear, proactive communication on training, sales opportunities, performance and follow-up actions across your territory.
- Provide timely and professional support on product, training and clinic queries, while keeping your Manager informed of priorities, performance and opportunities.
- Represent MediAesthetics professionally at relevant industry events, conferences, trade shows and media opportunities.
Industry Engagement & Compliance
- Stay current with skincare, aesthetics, retail and education trends, attending relevant training, industry events, trade shows and conferences as required.
- Represent MediAesthetics professionally at industry and media opportunities, including product treatments and information sessions when required.
- Uphold MediAesthetics’ values, policies and Code of Conduct, ensuring all activities meet relevant legislative and regulatory requirements.
- Maintain a high level of professionalism, integrity and accountability when representing the business and working with customers and stakeholders.
About you
You’re a confident, engaging skincare professional who combines strong product knowledge with a commercial mindset and a passion for helping clinic teams succeed. You enjoy being out in the field, building relationships, coaching teams and turning insights into sales results.
You’ll bring:
- 2–3 years’ experience in field-based sales, business development or education, ideally within beauty, skincare or aesthetics.
- Experience delivering product and retail sales training, including developing engaging training materials.
- Strong presentation, facilitation, coaching and influencing skills, with the ability to engage diverse audiences.
- A proven ability to achieve sales targets and turn performance insights into action.
- Strong digital skills, including Microsoft Office and reporting tools.
- Certificate IV or Diploma in Beauty Therapy and Certificate IV in Training and Assessment.
- Flexibility to travel regularly throughout South Australia and interstate as required.
Why join MediAesthetics?
This is an exciting opportunity to join a growing aesthetics and skincare business and play a key role in driving the performance and capability of our clinic network across South Australia.
You will have the opportunity to combine your passion for skincare and education with your commercial and relationship-building skills, working closely with clinic teams and a broad range of stakeholders across the business.
If you are passionate about skincare, love educating and coaching others, and are motivated by seeing teams and businesses grow, we would love to hear from you.
