We are looking for a friendly, organised and professional Dental Receptionist to join our team at our Mount Lawley practice.
This is a great opportunity for someone who enjoys working with patients and being part of a supportive dental team. Ideally, you will have previous dental experience, particularly dental assisting experience, however this is not essential for the right person. Full training and support will be provided.
The role will involve a combination of front-desk reception duties, patient communication and supporting the smooth day-to-day operation of the practice.
Key Responsibilities
- Welcoming patients and providing a warm, professional first point of contact
- Answering incoming phone calls and responding to patient enquiries
- Scheduling and confirming patient appointments
- Managing patient bookings, recalls and follow-ups
- Processing payments and private health fund claims
- Maintaining accurate patient records
- Providing treatment and appointment information to patients
- Liaising with dentists, dental assistants and other team members
- Assisting with patient flow and general administration
- Maintaining a clean, organised and professional reception area
- Supporting the clinical team when required
- Assisting with dental assisting duties when appropriately trained
- Providing an exceptional level of customer service and patient care
About You
We are looking for someone who is:
- Friendly, approachable and confident communicating with patients
- Professional and well presented
- Organised and able to multitask
- Reliable and punctual
- Comfortable working in a busy dental environment
- A positive team player who enjoys working with others
- Confident using computers and learning new practice software
- Compassionate and understanding towards patients who may be nervous about dental treatment
- Willing to learn and take on new responsibilities
Previous dental reception or dental assisting experience would be highly regarded, but is not essential. We are happy to train the right person who has a great attitude and a genuine interest in working within the dental industry.
What We Offer
- A friendly and supportive team environment
- A modern dental practice in Mount Lawley
- Ongoing training and development
- The opportunity to work across both reception and clinical areas
- A varied and interesting role
- A supportive management team
- The opportunity to become part of a growing dental practice
Hours
The position will primarily be Wednesdays and alternate Saturdays, making this an ideal opportunity for someone looking for consistent part-time hours.
If you are enthusiastic, organised and passionate about providing excellent patient care, we would love to hear from you.
Pay: $30.00 – $38.00 per hour
Benefits:
Work Location: In person