SYDNEY- COMMERCIAL CLEANING CONTRACT
Menzies is seeking reliable, motivated and hardworking Management staff to join our team delivering ongoing cleaning services across UNSW Student Accommodation facilities.
As a leading service provider for Cleaning Services within the Education, Commercial and Industrial space, Menzies is now looking to expand our team and are looking for passionate, qualified, and enthusiastic Contract Manager and Supervisors for our commercial contracts within the Sydney region.
- Contract Manager
- Site Manager
- Supervisor
The successful candidate will be;
- Energetic
- Confident and accomplished Contract Management rwith a proven track record in managing people.
- You will have the ability to lead and develop a team, develop and enhance operational disciplines, think tactically and strategically and manage multiple stakeholders.
- Ideally, you are currently living in Sydney
Skills/Experience Required
- You will have previous experience in a service based industry working with medium to large corporate clients across multi-site environments.
- This is a customer facing role so you will have the capacity to understand and relate to clients across a range of industries and appreciate the different business models, needs and sensitivities that entails.
- You will develop credibility with clients by demonstrating professionalism, discretion, and sound commercial acumen. A key deliverable is to ensure compliance with contractual requirements for service delivery, timeliness, and reporting.
- You will also engage effectively with internal stakeholders to ensure clear communication and coordination of activities critical to business objectives.
- All applicants must be willing to undergo and successfully complete a Police Check, Random Drug and Alcohol testing as well as potentially Working with Children Check as a condition of employment.
What will you be doing?
- Conduct Quality Service inspections and audits as scheduled and respond on weaknesses in these.
- Identifying contracts “under risk” as projects and developing clearly defined objectives and action plans to prevent contract loss.
- Assisting in key client liaison to ensure smooth transition of operational/functional changes attributed to permanent productivity improvements.
- Mobilising the start-up of new contracts and providing support to the wider team
- Identifying the client’s decision-making process
- Using foresight to identify potential client issues and resolve them before they become problems
- Regular face to face contact with client representatives
- Effective and timely communication within the business and with the customer and other key stakeholders
- Timely reporting to Administration for work order progress status and close out recording
In return, the successful candidate will be offered a busy and exciting role offering:
- Employment with an established national organisation
- Professional growth opportunities
- Industry related qualifications
- Offices close to the CBD
You will need to already be based in Sydney NSW, have past success in management, and a proven ability to deliver results against these key results areas.
Menzies is always looking for enthusiastic, motivated individuals to join our team. Our status as an Equal Opportunity Employer is reflected in the diversity of team members. Staff performance is regularly assessed to confirm that work is up to our professional standard.
Menzies currently delivers cleaning services to a number of client locations throughout the country including; CBRE, CDU, ANU, University of New England, BlueScope Steel, Cochlear, Workskil, ABC, GM3, Western Power, Energy Australia, Victoria University, DET Victoria, Rio Tinto and many others.
An attractive salary package, will be negotiated with the successful candidate.
What will you be doing?
- Conduct Quality Service inspections and audits as scheduled and respond on weaknesses in these.
- Selling additional work (e.g., specials) to existing clients.
- Providing quotations for additional work requested as per the specifications and pricing of the cleaning contract.
- Identifying contracts “under threat” as projects and developing clearly defined objectives and action plans to prevent contract loss.
- Assisting in key client liaison to ensure smooth transition of operational/functional changes attributed to permanent productivity improvements.
- Mobilising the start-up of new contracts and providing support to the nominated Contract Manager[s]
- Identifying the client’s decision-making process.
- Using foresight to identify potential client issues and resolve them before they become problems
- Regular face to face contact with client representatives.
- Effective and timely communications within the business and with the customer and other key stakeholders.
- Timely reporting to Administration for work order progress status and close out recording.
Apply stating the role you wish to apply for.
To build and sustain long-term partnerships with our employees and clients through the delivery of safe, high-quality and environmentally responsible services. Backed by more than 56 years of industry experience, Menzies continues to invest in innovation, technology and sustainable business practices to support our clients and communities across Australia.
- Safety in everything we do
- Team collaboration and respect
- Environmental responsibility and sustainability
- Exceptional customer service
- People, Passion and Pride
At Menzies, we value loyalty, respect and teamwork. In return, we offer:
- Career development and traineeship opportunities
- Leadership and management development programs
- Novated leasing options
- Employee Assistance Program (EAP)
- Ongoing training and support
- Opportunities for career progression within a national organisation
We recognise that a diverse workforce strengthens our organisation and drives innovation. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, mature age workers, members of the LGBTIQ+ community and individuals from culturally and linguistically diverse backgrounds.
Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
