- Be the first point of contact in our head office as we champion what's right
- Work with authentic, supportive people who truly care about our clients
- Convenient Brisbane CBD location close to public transport
Join us and be the professional and the person you want to be.
The Opportunity
At Shine, we champion better justice for our clients, and as our
Business Support Receptionist, that starts with you. Working from our
Brisbane CBD head office, which spans across four levels, you'll provide proactive and professional support to our clients, and our legal and business services teams.
You’ll be a part of a dedicated team that encompasses our reception, business support and mailroom functions, creating a seamless front-of-house experience for our Brisbane office.
And with your professional and welcoming nature, you’ll set the tone of the office by being the first person our clients and visitors meet with, making a meaningful, long-lasting impact every day - for the people we support, our legal teams and the entire firm.
With empathy, adaptability and initiative, you will be a true champion of our clients by:
- Welcoming all incoming visitors, both clients and external stakeholders alike, and connecting them with the right legal team members while ensuring they feel looked after, supported and heard.
- Keeping a keen eye across the overall presentation of our client facing facilities, ensuring cleanliness, and keeping refreshments and supplies stocked at all times.
- Coordinating the booking of meeting rooms and ensuring rooms are prepared for daily use.
- Supporting our Legal teams with administrative tasks and optimising the use of internal systems to process information.
- Actively working as a team player and assisting on all front of house operations, such as the mailroom as required, while keeping an eye out for opportunities for improvement.
What you’ll bring
- Previous experience within a client facing or business support position.
- Accurate typing skills with intermediate Word & Excel skills.
- Keen eye for detail in your document management and collation skills
- You’ll be a great communicator both verbally and in writing.
- You’ll be naturally empathetic and have a resolute passion for helping people, especially those who may be experiencing trauma.
- You’ll recognise and value the importance of your role in being the gateway to support for clients.
- The ability to work 38 hours per week Monday to Friday, from our Brisbane CBD office.
Shine Lawyers: A place for you. It means more here.
At Shine, purpose really matters.
- It’s our clients, who summon the courage to stand up to injustice.
- It’s the communities we are part of and support every day.
- It’s our team, who champion what’s right and make this place what it is.
We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 50 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves.
And together, we’ve created a place for you to thrive.
Here are some of the things we hope you’ll love about working with us:
- Connect and be you: Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
- Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
- Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond.
Visit https://www.shine.com.au/careers/life-shine to find out more and read the stories of our incredible people.
Excited to join us and stand up to injustice? Join us and build a career that means so much more.
Apply now and make Shine Justice a place for you.
As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.
We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates.
You bring you.