Casual Physiotherapy Practice Receptionist
Waterfront Physiotherapy & Pilates is seeking a friendly, reliable and professional Casual Practice Receptionist to join our team at our practice in Wentworth Point (Sydney Olympic Park area).
About the role
At present, we are looking to fill a Thursday morning shift from 8:30am–11:30am.
As our reception team consists primarily of university students, staff availability can vary throughout the year depending on university timetables. We are currently awaiting confirmation of other staff timetables and, as a result, additional shifts may become available.
This is a casual position, so some flexibility in your availability is required. The days and hours available may change at different times throughout the year. We also value team members who are able to assist with covering other shifts when colleagues are unavailable due to leave, university commitments or other circumstances.
Our practice provides quality Physiotherapy, Clinical Pilates and rehabilitative services, including private consultations and group classes within our fully equipped clinical Pilates studio.
About you
The successful applicant will have:
- A friendly, positive and approachable demeanour
- Professional presentation and manner
- Excellent verbal and written communication skills
- Strong time management and organisational skills
- The ability to multitask and remain calm in a busy environment
- Confidence working independently as well as part of a team
- The ability to learn new processes and procedures quickly
- Good computer skills and confidence using practice management systems
- Flexibility to work additional hours or cover other shifts when required
- Previous experience in health administration is an advantage, but not essential
- Experience using FRONTDESK physiotherapy practice management software is an advantage, but not essential, as training will be provided
Duties include
- Answering phone and email enquiries
- Scheduling and managing patient appointments
- Greeting and assisting patients
- Processing patient payments, invoicing and receipts
- General administration and office duties, including banking, data entry, account management, scanning and filing
- Insurance, CTP and Workers Compensation administration
- General practice cleaning and maintaining a clean, welcoming reception environment
How to apply
Please submit your CV and a cover letter via the application link in this advertisement, addressed to Lauren Bailey, Director, Waterfront Physiotherapy & Pilates.
Please apply through the advertised application link only.
Our administration team is focused on providing a high level of service to our patients and is not involved in the recruitment process. For this reason, please do not contact the clinic by phone or email regarding your application, and please do not send applications to the clinic's general email address as this needs to be reserved for patient enquiries.
If you are shortlisted for an interview, Lauren will contact you directly. Due to the volume of applications we receive, we are unfortunately unable to respond individually to every applicant. If you have not been contacted, this means your application has not progressed to the next stage.
We appreciate your understanding and your attention to the application instructions.
For more information about our practice, please visit www.waterfrontphysio.com.au
Job Type: Casual
Work Location: In person
Pay: $25.48 – $36.39 per hour
Expected hours: 3.0 – 6.0 per week
Work Location: In person
