Create your best future and join Westpac as Head of Data & Intelligence Protect: Fraud & Financial Crime.
What’s the role?
This is a rare opportunity to build and lead one of the most critical capabilities in the bank.
As Head of Data & Intelligence - Protect: Fraud & Financial Crime, you'll lead the data, analytics and intelligence capability that enables Westpac to better anticipate, detect and respond to fraud, scams and financial crime threats across the Group. At a time when threats are becoming more sophisticated and increasingly powered by technology, you'll create the strategic intelligence capability that helps Delivery Unit(s) keep our customers, people and business safe.
You'll lead the vision, strategy and execution of enterprise-wide data and intelligence capabilities that provide earlier warning of threats, improve the quality of insights and support faster risk-based decision-making by accountable business, operations, Fraud, Financial Crime, Cyber Security, Risk, Technology and Data & AI teams. You'll connect signals, reduce blind spots and transform complex data into actionable intelligence, recommendations and decision-support products.
This is a highly visible leadership role where you'll partner with senior executives to provide intelligence-led recommendations, evidence and prioritisation inputs that inform investment decisions and enterprise protection planning. Most importantly, you'll champion a prevention-first mindset by enabling earlier signals, sharper analytics and actionable intelligence that help accountable teams intervene sooner.
Accountability boundaries
This role sits within Data & AI and is accountable for the data, analytics, AI and intelligence capabilities that enable earlier prevention, detection, stronger insight and more informed risk-based decisions. It will be responsible for the integration of data signals, development of intelligence products, analytical models, dashboards and decision-support tools.
The role will operate through a close partnership model with Financial Crime Risk, using agreed forums, decision rights and handoff protocols to translate financial crime typologies and regulatory priorities into intelligence requirements, while preserving Financial Crime Risk’s independent oversight, challenge and formal risk accountabilities.
What do I need?
To be successful in this role, you'll bring:
- Extensive executive leadership experience building and leading enterprise-scale data, intelligence or analytics capabilities that support fraud, scams and financial crime outcomes.
- Demonstrated success developing intelligence-led data and analytics strategies that support improved fraud, scam and financial crime prevention, detection and disruption outcomes by accountable teams.
- Deep understanding of fraud, financial crime and risk data ecosystems, including the ability to connect signals across multiple domains to generate actionable insights.
- Strong experience leveraging advanced analytics, AI and emerging technologies to improve detection quality, speed of response and operational effectiveness.
- Proven ability to influence and align senior stakeholders across complex organisations, often without direct authority.
- Experience operating within highly regulated environments with strong governance, risk, privacy and compliance requirements.
- Exceptional strategic thinking and decision making capability on best-in-class Data and Intelligence approach, with the ability to translate complex threat landscapes into clear intelligence priorities, analytical requirements and supporting business with recommendations.
- A track record of building high-performing teams and fostering a culture of collaboration, accountability, innovation and responsible AI adoption
Our Promise to You
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
