Are you passionate about helping customers achieve their home ownership dreams? Do you thrive on building trusted relationships and delivering outstanding customer experiences? Join our team as a Home Lender and play a key role in supporting customers across the Inverell community with their home lending needs.
Permanent Full-Time | Inverell, NSW
About the Role
As a Home Lender, you will provide personalised home lending advice and solutions to customers, guiding them through the home loan journey from initial enquiry through to settlement. Working within a branch environment, you'll build strong customer relationships, identify lending opportunities, and contribute to business growth while maintaining the highest standards of compliance and customer care.
Your Key Responsibilities
- Conduct quality lending conversations to understand customers' financial goals and home lending needs.
- Manage home loan applications end-to-end, ensuring a smooth and efficient customer experience.
- Build and maintain long-term customer relationships to support retention, repeat business, and referrals.
- Develop and maintain an active lending pipeline while contributing to portfolio growth and sales targets.
- Identify opportunities to introduce customers to appropriate banking products and services.
- Participate in local community initiatives and events to strengthen customer engagement and brand presence.
- Work collaboratively with branch colleagues and support teams to deliver excellent outcomes for customers.
About You
To be successful in this role, you will have:
- Experience in home lending, financial services, banking, or a similar customer-focused environment.
- Knowledge of or ability to quickly learn mortgage and banking products, responsible lending requirements, and lending regulations.
- A passion for helping people and exceptional customer service and relationship-building skills.
- Ability to identify opportunities, manage a sales pipeline, and achieve lending growth outcomes.
- Strong analytical, problem-solving, and time management skills.
- The ability to work independently while contributing positively to team success.
Why Join Us?
- Permanent full-time opportunity in a respected regional customer-owned banking organisation.
- Opportunity to build meaningful relationships within the Inverell community.
- Supportive team culture focused on collaboration and professional growth.
- Chance to make a genuine difference to customers' financial wellbeing.
- Career development opportunities within a growing organisation.
Interested in Applying?
If you’d like to learn more about the role or chat about your suitability, contact Scott Behrend, Senior Manager Customer, on 0434 838 904 or email [email protected]
Applications close: 31 July 2026
