About the Role
The Excellence Hospital Technology & Clinical Systems Services Pty Ltd operates within the healthcare technology, clinical systems support, digital health operations, and IT service coordination sector, helping healthcare organisations maintain reliable systems and efficient technology-enabled services. We are seeking a Clinical Systems Manager to oversee system support activities, coordinate operational workflows, and ensure strong service delivery across clinical and administrative technology functions.
Why Join Us?
Career Growth Opportunity
Develop your management career within a professional Australia-based healthcare technology services environment.
Competitive Compensation
Receive a realistic and competitive annual salary aligned with mid-level clinical systems management roles in New South Wales.
Professional Healthcare Technology Environment
Work in a structured setting that values reliability, accuracy, teamwork, compliance, and service quality.
Meaningful Business Impact
Help improve clinical system performance, strengthen service delivery, and support efficient healthcare operations.
Key Responsibilities
- Manage daily clinical systems support and healthcare technology service activities
- Coordinate with technical teams, healthcare staff, clients, vendors, and internal stakeholders
- Monitor system performance, service requests, issue resolution, and operational reports
- Support clinical software updates, workflow improvements, documentation, and user support
- Assist with data quality, system access, compliance procedures, and service standards
- Prepare reports, updates, and recommendations for operational improvements
- Ensure technology services follow company policies, privacy requirements, and quality procedures
What We Are Looking For
Experience
- Experience in clinical systems, healthcare technology, IT service delivery, digital health, or business systems support
- Previous team coordination or supervisory experience is preferred
- Experience working with healthcare providers, clinical software, service desks, or technology support teams is an advantage
Skills
- Clinical systems management
- Healthcare technology support
- IT service coordination
- Stakeholder and vendor communication
- Reporting, documentation, and process improvement
- Strong organisation, problem-solving, and attention to detail
Education
- Bachelor’s degree in Information Technology, Health Informatics, Computer Science, Business Information Systems, Healthcare Administration, or a related field is preferred
- Professional certifications in ITIL, health informatics, project management, cybersecurity, privacy, or clinical systems support are an advantage
Pay: $105,000.00 – $135,000.00 per year
Benefits:
- Dental insurance
- Employee mentoring program
- Gym membership
- Health insurance
Work Location: In person
