- Lead and supervise the front-of-house team during service
- Ensure consistently high standards of customer service and hospitality
- Welcome guests and ensure a positive dining experience
- Coordinate table service and manage the flow of service
- Support the Restaurant Manager with daily operations
- Allocate staff positions and manage breaks during service
- Train, coach and motivate team members
- Handle customer enquiries, feedback and complaints professionally
- Monitor food and beverage presentation and service standards
- Ensure opening, closing and daily operational procedures are followed
- Maintain cleanliness, presentation and hygiene standards
- Assist with stock control, ordering and wastage management
- Monitor POS, bookings and takeaway/delivery operations
- Ensure RSA, food safety, WHS and company procedures are followed where applicable
- Assist with staff performance and operational issues
- Help maintain a positive, professional and team-focused workplace
Pay: $58,802.20 – $70,000.00 per year
Ability to commute/relocate:
- Cairns QLD 4870: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Supervising: 1 year (Preferred)
Work Location: In person
