Join Our Team – Full-Time Receptionist & Patient Care Coordinator
Are you someone who loves making people feel welcome? Do you enjoy building genuine connections, staying organised, and being part of a team that truly cares?
We're looking for a friendly, compassionate, and enthusiastic Receptionist & Patient Care Coordinator to join our dental practice full-time. This is an opportunity to become an important part of a supportive team where kindness, professionalism, and exceptional patient care are at the heart of everything we do.
For many of our patients, you'll be the first smile they see and the reassuring voice they hear. Your ability to make people feel comfortable, valued, and cared for will make a real difference to their experience.
What You'll Be Doing
Every day is a little different, but your role will include:
- Welcoming patients with warmth and genuine care.
- Answering phone calls and responding to enquiries with confidence and empathy.
- Coordinating appointments and helping keep the day running smoothly.
- Supporting patients throughout their treatment journey, from their first visit to follow-up care.
- Managing payments, health fund claims, and patient records.
- Working closely with our dentists and clinical team to ensure every patient receives an outstanding experience.
About You
We're looking for someone who:
- Has a warm, positive personality and enjoys helping people.
- Loves providing exceptional customer service.
- Is organised, reliable, and able to juggle a variety of tasks.
- Communicates clearly and confidently.
- Enjoys working collaboratively in a close-knit team.
- Has previous reception, administration, or dental experience (an advantage, but not essential—we're happy to train the right person).
Most importantly, you're someone who genuinely enjoys making people feel welcome and cared for.
Why You'll Love Working With Us
We're proud to have created a workplace where people enjoy coming to work each day. We support one another, celebrate our successes, and believe that a happy team creates happy patients.
When you join us, you'll enjoy:
- A full-time position.
- A welcoming and supportive team culture.
- A modern, well-established dental practice.
- Ongoing training and opportunities to grow your skills.
- Competitive remuneration based on your experience.
If you're looking for a role where you can make a meaningful difference every day while working with a team that feels like family, we'd love to hear from you.
Please send us your resume along with a short cover letter telling us a little about yourself and why you'd like to join our team. We look forward to meeting you!
Pay: $35.00 – $42.00 per hour
Work Location: In person
