Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview
At Gallagher Bassett, we help people move forward after workplace injury. As a Return to Work Specialist in our growing RTWSA team, you'll play a vital role in supporting injured workers through their recovery journey, helping them regain confidence, independence, and return to meaningful work and life.
This is a rewarding role for someone who enjoys building relationships, solving problems, and creating positive outcomes for people when they need support most.
How you'll make an impact
Working closely with injured workers, employers, treating practitioners, allied health providers, and vocational specialists, you'll:
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Guide and support injured workers through their recovery and return to work journey.
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Facilitate regular face-to-face meetings with key stakeholders to drive positive outcomes.
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Develop and coordinate tailored return to work plans that support sustainable recovery.
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Educate workers and employers on the return to work process, available supports, and legislative requirements.
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Attend medical reviews and collaborate with healthcare professionals to implement early intervention strategies.
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Partner with vocational providers and rehabilitation specialists to help injured workers achieve their recovery and return to work goals.
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Monitor treatment and support strategies to ensure effective and sustainable outcomes.
About you
We're keen to hear from people who bring experience in:
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Workers Compensation, Claims Management, Injury Management, or Return to Work.
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Allied Health, Rehabilitation, Employment Services, Occupational Rehabilitation, or Job Placement.
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Building strong relationships and influencing positive outcomes across multiple stakeholders.
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Customer-focused environments where communication, empathy, and problem-solving are key.
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Managing competing priorities in a fast-paced and dynamic environment.
Most importantly, you're passionate about helping people, confident communicating with a wide range of stakeholders, and motivated by the opportunity to make a genuine difference every day.
What We Can Offer You
At Gallagher Bassett, we invest in our people and provide opportunities to build a rewarding long-term career. We also offer:
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Attractive remuneration packaging & hybrid work arrangements including Work from Home
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Monthly RDO (Rostered Day Off) after the completion of your probationary period
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Paid Parental Leave to support your family life
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Reproductive leave
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A friendly, collaborative and supportive working environment
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Opportunities for ongoing education and development, as well as career progression
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Corporate health insurances discounts, fitness passport, wellness programs and additional leave options
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Discounts and cash-back offers from hundreds of retailers
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Birthday leave - take a day off during your birthday month as a gift from GB!
Ready to Join Us?
Whether you're an experienced Return to Work Specialist or looking to take the next step from claims, rehabilitation, allied health, employment services, or injury management, we'd love to hear from you.
Join a team that's passionate about helping people recover, rebuild confidence, and get back to what matters most. Apply today.
Gallagher Bassett is an equal opportunity employer and encourages applications from all backgrounds.
Agency candidates will not be considered for this position.
You must have the right to live and work within Australia to be considered for this opportunity.
Apply now and join a team that makes a difference!
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
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Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave
Other benefits include:
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Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway – discount offers at over 350 retailers!
- And more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
