Studio Manager - Fitstop Engadine
Fitstop Engadine | Engadine, Sydney NSW
THE EXCITING ROLE
We're looking for an experienced Fitness Professional who wants to take the reigns of a beautifull fitness studio and Community.
You'll play an important role in the continued growth and success of Fitstop Engadine, the role offers coaching, membership growth, sales,
retention and member engagement, Plus lots more!!
This is a hands-on role where you'll be expected to get involved, take ownership and
contribute to the success of the studio.
GROWTH
You'll play a major role in driving the continued growth of Fitstop Engadine.
This includes:
Taking ownership of new leads and following them through from enquiry to
membership
Confidently making calls, sending follow-ups and having genuine sales
conversations
Converting trials and introductory offers into ongoing memberships
Generating your own leads and identifying new membership opportunities
Re-engaging previous leads and past members
Encouraging referrals from our existing member community
Driving local outreach and community engagement
Building relationships with local businesses and developing B2B opportunities
Identifying new opportunities to grow the studio
Supporting local marketing and promotional activity
Working towards clearly defined sales and membership growth KPIs
We're looking for someone who is comfortable with targets and motivated by results
— but who understands that great sales starts with listening to people,
understanding their goals and genuinely wanting to help them.
RETENTION & MEMBER SUCCESS
Getting someone through the door is only the beginning.
We want you to know our members, understand what they're working towards and
help them stay connected, consistent and accountable.
You'll be responsible for:
Regular member check-ins and goal conversations
Building genuine relationships with our members
Understanding individual goals and helping members stay accountable
Monitoring attendance and noticing when someone starts to drop off
Proactively reaching out to members who may need additional support
Supporting member retention and reducing cancellations
Re-engaging members who have lost momentum
Celebrating milestones, PBs and member achievements
Encouraging member referrals and involvement within the studio
Helping create an environment where people feel known, supported and part
of the community
We want someone who genuinely cares about the person behind the membership
and gets a kick out of seeing people succeed.
COACHING
Coaching will form an important part of your working week, so you'll
need the qualifications and experience to confidently lead group training sessions.
You'll be responsible for:
Delivering high-quality, pre-programmed Fitstop sessions
Creating an environment where members feel supported, challenged and
motivated
Coaching technique, movement standards and safe progressions/regressions
Understanding member goals and helping members progress
Bringing energy, warmth and presence to every session
Building strong relationships on the gym floor
Helping members push themselves and achieve their goals
Maintaining a high standard of safety, professionalism and member
experience
WHAT YOU'LL BRING
We're looking for someone who is genuine, driven, proactive and great with people.
You'll need:
Cert III or IV in Fitness (or equivalent)
Current First Aid & CPR
Experience coaching group strength & conditioning / functional fitness
Full Australian working rights
Sales and/or customer service experience
Confidence picking up the phone and having sales conversations
A genuine passion for helping people achieve their goals
Strong communication and relationship-building skills
Confidence leading and engaging a group training environment
A proactive mindset — you see what needs to be done and get on with it
The confidence to bring ideas forward and look for new opportunities
Strong organisation, time management and problem-solving skills
The ability to work towards and take ownership of measurable KPIs
A team-first attitude and willingness to get involved across the studio
Previous experience using Hapana or similar gym management software would be
highly regarded.
Above all, we want someone who is ready to take the role by the horns and make it
their own.
You'll work closely with the business owner and the wider Fitstop Engadine team,
with plenty of support, direction and collaboration.
But we want someone who can take that support and run with it.
Someone who thinks:
"This is my role. I'm going to own it, make an impact and see how far I can take
it."
A ROLE YOU CAN MAKE YOUR OWN
This isn't a role where you'll simply arrive, coach a few sessions and go home.
This will give you the opportunity to make a genuine
contribution across coaching, sales, membership growth, retention and the wider
Fitstop Engadine community.
You'll work towards clearly defined KPIs across membership growth, sales activity,
lead generation, retention and member engagement, with regular support and
performance reviews.
You'll also have the opportunity to take ownership of specific areas of the studio
based on your strengths and experience: whether that's community engagement,
member reactivation, local business relationships, marketing, social media or other
growth opportunities.
For the right person, we want this to become much more than another fitness
job.
We want someone who wants to grow with us.
WHY YOU'LL LOVE IT HERE
Free Fitstop membership
Ongoing coaching development and support
Full time position
Flexible hours that can leave large parts of your day free
The opportunity to have genuine input into the studio, community and member
experience
Clear targets and the opportunity to see the direct impact of your work
A role combining coaching, people, sales and business growth
A close-knit community that shares your passion for fitness and helping others
If you're an experienced coach who loves helping people achieve their goals, enjoys
building genuine relationships, is motivated by results and wants a role you can
really take ownership of, we'd love to hear from you.
We're looking for someone who wants to get involved, make things happen and
grow with us.
Apply now to join Fitstop Engadine.
Pay: Up to $80,000.00 per year
Benefits:
- Employee discount
- Gym membership
- Professional development assistance
Work Location: In person