About the Role:
A full-time, permanent position has become available within The Royal Children’s Hospital for a Linen Services Coordinator within the Support Services Department.
As a Linen Services Coordinator, you will play a crucial role in providing the safe, timely and hygienic supply of linen across the RCH in both clinical and non-clinical areas of the hospital. Reporting to Support Services Department, you will manage the operational and administrative oversight of the RCH linen service and serve as the central interface for management and internal distribution of linen. Your well-developed customer service and leadership skills will provide you with the ability to lead others within a team environment in varying locations throughout the hospital. Your excellent organisation and planning skills will enable you to provide a high-level service to patients, families and colleagues.
Classification for this position is in accordance wiith Award 10 - Managers and Administrative Workers.
Depending on experience and qualifications, this will range from A041 Grade 4, Level 1) to A045 (Grade 4, Level 5), FTE base salary $87,003.8 - $96,181.28 per annum, plus superannuation.
What you’ll achieve:
- Commitment to service excellence
- High attention to detail
Your skills and experience:
- Strong customer service with the demonstrated ability to lead, build and maintain key working relationships across the organisation and ensuring a high level of service to customers
- Demonstrated ability to work with initiative, autonomy, and lead others in the pursuit of team goals
- Excellent organisational and planning skills
- Demonstrated ability to supervise and support staff, including coordinating daily work activities, monitoring performance, providing guidance, and fostering a positive and collaborative team environment
- Demonstrated commitment to quality improvement and compliance, with ability to monitor service standards, identify process improvements and ensure linen management practices meet organisational policies and quality requirements
- Excellent written and verbal communication, interpersonal skills and attention to detail with the ability to interact with a variety of stakeholders
- Ability to handle confidential and sensitive information with discretion
- Demonstrated experience in providing advice using established and standardised procedures
- Demonstrated ability to respond flexibly to client needs with the ability to develop practical solutions to problems and provide advice in area of expertise
- Proven ability to work both independently and collaboratively within a team to support operational objectives
If this sounds like you, or if you require more information, please click here to view the position description.
About the Department:
Support Services began life back in 2007 growing out of the old Environmental Services Department to become one of the largest single departments in the hospital with over 220 staff.
What we offer:
- Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum (and other additional salary-enhancing options!)
- Workplace culture of continuous improvement, growth, support and training
- Clinical Education Hub on-site to support continued training and professional development
- Hybrid work model, if applicable to role
- Monthly Accrued Day Off (ADO) – 12 additional leave days per year, if FTE
- Convenient location & close to public transport
- Staff immunisation drives
- Special events
- Discounted Private Health Insurance
- Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
- Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
- Unlimited access to select fitness facilities in your local area via Fitness Passport
- Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more)
Other requirements:
- Current National Criminal Record Check, or willing to obtain
- Valid Working with Children Check
- Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure
Application process:
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Shortlisting for this position will commence immediately, we encourage you to apply promptly!
For more information about this position please contact Dolores Gatt, Manager, Support Services via ph:03 9345 6165 OR email: [email protected]
Why work at the RCH?
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.
We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.
It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.
It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.
Are you ready to join our team?
Apply online by clicking on the “Apply” button
Applications close: 04 September 2026.
