barista

cafe assistant

assistant manager

supervisor

store manager

cielo Gelateria

I feel as if I could not work to the best of my ability because they did not train me properly and when I asked questions I felt like a burden because I could not always take initiative when I don't know how to do something. Also, got annoyed when I did something wrong even though they did not thoroughly explain it to me. The management was not bad but I had to correct them on how to spell my name in emails even though they knew my name from my email address and resume. Additionally, I had to ask multiple times what the dress code was before my first shift because they did not brief me on that prior. 

we were constantly understaffed with 3 people from 5-10 on a weekday and 4 on a weekend, most people put on those night shifts were new and hadn't been properly trained. the manager was never there and the supervisor was also barely there. the manager was unreliable, inflexible and changed routine or set things multiple times. the hardest part of the job was being belittled by the manager and supervisor when someone did something incorrect, even though no one had taught them how to do it and the higher ups made them seem like such a bother when they needed help. the most enjoyable part of the job was creating relationships with other employees you'd see on every shift. 

My coworkers there were fantastic, very collaborative and supportive atmosphere. Management worked with you for picking hours and shifts you prefer and were really supportive when I had to change my schedule due to other commitments. There was a strong growth focussed mindset - mistakes were corrected in a way that was informative and productive rather than condescending. Busy atmosphere but manageable with the great team. Pay - although rather low to start with - was incrementally increased every few months.

The environment is fun and the staff there are outgoing. The customers are lovely and I have been offered pay rises every time I learned a new tasks such as coffees. The owners are so nice and so are supervisors and management. I was interviewed and was set up through their rostering app. Trial process is 14 days before they employee you. They communicate that to you however lucky me I got the job

Unfortunately, there seems to be no structure here. No formal training and there is a lot of information not passed through to new staff.  
Management is hardly present and does not feel approachable.  
Pay is constantly incorrect and constantly needing amending. I understand this can be the case with any job however, when it’s every pay and almost $100 out it gets a bit ridiculous having to constantly chase it up. I felt like I was trying to be deceived. 

Had been told that I was given the job, and had came in the day I was rostered to do so, to only be working for 20 minutes and then was asked to leave, as apparently the head office had taken over the rostering system. I had contacted another new staff member to see whether this was happening to them and everyone who was on the same roster, but it was just myself who was no longer being rostered for some reason.

My manager was often incredibly intimidating and not understanding whatsoever. She would often hold firing me and other employees over our heads and was very unreasonable. The salary is awful and definitely not worth it considering how we were treated. Only reason I stayed is because my coworkers were nice. 

Terrible management. They only hire young inexperienced women because they believe that they can get away with underpaying them. They lure you in by being kind but punish you for not being perfect even as a newbie. Do not work here!!

Management basically nonexistent except when they want to micromanage and bully their employees. Also zero training yet extremely high expectations. Mean and condescending management. 

Poor training given, rules are not communicated at all but get angry when they are not followed. Rude management. 
End up constantly working longer hours than originally planned. 


Top Job Titles	Average Salary
Barista 11 salaries reported	$55,000 per year
Cafe assistant 1 salary reported	$60,000 per year
Assistant manager 4 salaries reported	$52,500 per year
Supervisor 1 salary reported	$55,000 per year
Store manager 2 salaries reported	$52,500 per year

Working at cielo Gelateria: Company Overview and Reviews

cielo Gelateria

cielo Gelateria Ratings

Popular jobs at cielo Gelateria

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected