retail sales associate

specialist

sales

assistant manager

adidas

Took a month for the store to finalise my hiring process. Which basically meant I missed out on other job opportunities while I was waiting. I found out this was a common practice for Adidas. Finally started the job really hopeful and excited to be working for a brand that I like. Quickly realised how bad the situation was at the Perth outlet store. My "training" was never officially completed which led to me being confused and never able to answer questions customers had about products. The actual amount of stock that we had at our store was so overwhelming that we could never find items that we knew we probably had, but could never physically reach it. More experienced staff would constantly comment on how the back warehouse should not be in this kind of condition. I then learnt that we were basically the dumping ground for all Adidas stock in the country. We felt completely neglected as a store.

The main issue that I ran into while working here was the fact that a 2ic manager had been hired who was completely unqualified for their position. This was so blatantly obvious to everyone who worked there, that we completely ceased to work effectively as a team. This manager had no intention of helping staff or using their position to make head office know how bad the stock situation was at our location. To say that there was a divide between this manager and the rest of the staff is an understatement. Issues such as arriving late to work (staff and customers would have to wait for them to arrive as we didn't have a key), walking out of the store unannounced, arguing with customers, calling staff out in front of other people, refusing to complete managerial roles, sitting in the office for their entire shift to name a few.

To make matters worse. Half way into my time at this store. A new Store manager was hired which was going to be the answers to our prayers. They had experience at Nike which was really encouraging. But we were wrong because nothing improved in the store. Some visual merchandising changes happened but as far as stock level improvements, training or team building, there was nothing. This new Store Manager was so clearly insecure that there was constantly drama concerning themselves and staff. Imagine someone in a position of power that can dictate how many shifts you get that week based on whether you said something to offend them. Someone who would use scare tactics and ambush you with accusations when you come into a shift. Thankfully I was able to get out of this place before the Christmas period because it was literally driving me insane. I really did think that my general mental health was declining while working here. Staff that quit while I was there would say how much better they felt after they left.

Because we were an outlet store, some of the sales we held such as 50% off would bring in the biggest crowds of people, especially on weekends. This would be fine if we had an extra 6 people working these days, except we didn't. This meant we'd be completely overwhelmed so the clean up and recovery of the store would take a whole Monday. Rostering suitable amounts of staff on was a huge issue. Being paid incorrectly was also common because we had no automatic way of signing in or out. It was all recorded and submitted manually which would lead to discrepancies between staff and managers.  

On average I'd work 40 hours a week. I enjoyed working as many hours as I could because I really wanted the money. The pay rate increase for Sundays and overtime was really good. We were allowed a free uniform and could pick out anything from the store which was cool. Most of the sales staff that worked there were decent people and we all shared a commonality which was we despised our Store Manager and 2ic. This store had so many issues it was unbelievable. If you are thinking of applying for a job here just because you need the money. I would ask you to seriously reconsider.

Seems like the management is getting worse and worse. The manager often lied to employees about "decisions coming from head office" whenever wanted something done their way. Didn't allow a 1-day annual leave/day off on the weekend during the Christmas Blackout period (November - January) even though it could have just been a day off instead of one of the other days... It was petty and toxic and clearly just didn't want to let people go to their loved ones' weddings etc. That is pretty terrible and not understanding at all as employees were literally just asking for a bit of flexibility in the roster for a day. To mention - the rosters are not set but rotating so there would be no issues doing this. Made people quit their jobs because of all the passive-aggressive behaviour. Otherwise, it used to be a great team culture and it's nice that they provide uniforms so employees really do understand the brand better as they wear it themselves.

Working at Adidas Outlet is a great introductory experience into the retail world and the pay and occasional rewards/employee incentives are a great bonus, however, rosters can be inconsistent and there is a huge turnover in employees - especially managers due to the higher up management not being great or helpful. 

Having worked for nearly 19 years at the one company shows in itself how much I loved working there.  My roles were varied over those years and I was given every opportunity to grow and learn more through extensive training courses as required.  Wonderful benefits included sporting event participation opportunities and meeting elite athletes.  But the most enjoyable part of my job was working with some amazing people, and the working environment was excellent.

Super fun environment, my manager was awesome but assistant manager was a bit uninformed and gave conflicting tasks at times. 
Discount was awesome, training was paid and the clothes are truly something to vouch for. 
Great company, like any it has its pitfalls and cons but the pros outweigh that. It was easy to balance work and life, I felt my wage was more than just and fair. 
Job security as a Christmas casual stands for itself but they do keep you in the talent pool post hiring you.

If you get full time here good on you, if you start as a casual hoping for a full time position, good luck! More suited to those who don't mind just getting a few shifts a week. Work is easy, no heavy lifting and night shift is good but hard to get on. They are constantly hiring. I started off with 5 shifts a week then slowly dropped to 2 and you need to call them and ask why so they can put you back on again. Some staff had been casuals there for 5 years! So figured it wasn't the right place for me. 



I worked in two different stores for the brand all started off great but when you get into it you start to see the faults within the company. very little opportunities to progress...unless you make friends with certain managers. the 'bigger picture' for the brand is money and not culture. it seems as the further the brand goes the more it loses sight of its foundation. But the staff are great, well some.

What is the best part of working at the company?
amazing work culture, pay is good

What is the most stressful part about working at the company?
uncertainty of shifts is depressing

What is the work environment and culture like at the company?
Amazing work culture, very co-operative people

What is a typical day like for you at the company?
it's actually fun, you come in everyone greets you nicely and is welcoming

Working in the sports industry is highly engaging. However, remember that adidas is a global multi-national and as fun and engaging as the workplace can be, being an MNC inevitably means that there will be cumbersome processes, decision-making, offshore interference and micro-management like any other global company.

I loved my time at adidas, the people were lovely. I think my only complaint was managers focus too much on standards. But overall great place to work at, you fit in really quickly and receive training also to help you along in a fast paced environment.

Top Job Titles	Average Salary
Retail sales associate 3 salaries reported	$27.00 per hour
Specialist 3 salaries reported	$52,667 per year
Sales 3 salaries reported	$47,667 per year
Assistant manager 1 salary reported	$50,000 per year

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