portfolio manager

Workcover Queensland

Arrive at work, start computers and attend to diary and clients case management.
The most enjoyable part of the job was the interaction with clients and stakeholders and putting a great plan together for clients and having it all come together.
The staff were always helpful as were the doctors and solicitors. Head office staff were great if further information or direction was needed. Management were approachable.
I really enjoyed my years with WorkCover Qld it was sad when they started to downsize the regional offices.
It was a great culture in Cairns I loved working at WorkCover and I loved the kind of people I worked with.
The hardest part trying to make appointments for clients who were travelling.
I learned many things besides my formal training. I learned patience, to listen and not judge, I learnt many valuable personal values.
The only reason I left was for family reasons in Victoria.

They are a very focussed company.
I learned a lot about time management
My manager was a wonderful lady when moved around, however my 1st manager was very hard up and not very flexible with family orientated employees
My co-workers were lovely and very multi-cultural
Hardest part of the job is assessment season, with update of wages, the high call volumes were extreme during this time of the financial year.
The most enjoyable part of being with the company was the atmosphere and having the attitude to want to be at work, it was always a pleasure to be there, there was no reason to not want to be theree

A great place to work with amazing people. It is not very often you find somewhere you can work and make a real difference in peoples' lives on a daily basis.

Great systems and access to expertise.

Only down side is that there is nowhere to go once you become a Customer Advisor, all senior roles have been removed. Those who need to be challenged would find it mundane after a few years once they have worked up the ranks.

A typical day at work involved liaising with clients and negotiating case management plans and services within the legislative framework.
This meant working in a busy fast paced call centre with supportive colleagues.

Work is varied and vast and very rewarding. Positive culture that embraces change and development. Interaction with a lot stakeholders and therefore able to develop confidence and professionalism.

Go to work do your job and leave work behind when you walk out the door each day. 
I enjoyed my time at WorkCover over the years and enjoyed my many roles.

Review client files
interview clients and assess needs
write and deliver as per needs assessment to get desired outcomes.

Good place to work, can be a bit picky about sick leave, good people to work with. City location is central, but travel time from outter suburbs is not great in brisbane. They pay well for the work expected.

A great place to work
Well advanced system,staff equipped with all the resources and tools to do their job. I worked with amazing people and supportive management. 


Flexible hours to suit - Work Life Balance

After being employed for WCQ for 10 years it is hard not to compliment them in many ways however it is time to move on to bigger and better things with new challenges that will help me grow career wise.

Working at Workcover Queensland: Company Overview and Reviews

Workcover Queensland

Workcover Queensland Ratings

Popular jobs at Workcover Queensland

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected