retail store manager

site manager

store manager

outlet manager

cluster manager

Wittner

A typical day at work consisted of cleaning and maintaining the store, completing any order/deliveries/transfer/pickups that needed to be tended to as well as selling and up-selling the products of the brand and ensuring the customers always have a pleasant experience. I learnt to become more confident in approaching people and to be more assured about my knowledge of the products in order to pass it on to customers. The management of the store was always above standard requirements, very organised and allowed an easy and fun workplace for the staff. The staff is engaging, determined and hardworking people who always have a positive attitude and outlook on the day at hand. The hardest part of the job was when the days are slow and trying to keep yourself occupied. The most enjoyable part of the job however, was helping people find what they were looking for and seeing their genuine gratitude.

What is the best part of working at the company?
Loved working with quality womens shoes. Enjoyed working with team members.
Able to buy some lovely shoes for myself.

What is the most stressful part about working at the company?
Managers - Company great but had changes of managers. A couple were very judgemental and didnt help your confidence. 

What is the work environment and culture like at the company?
The company was great and calling head office they were always helpful and generous. Store Manager not so.

What is a typical day like for you at the company?
Really enjoyable with team members. We helped each other especially when busy.  We also had fun and genuine friendships built. We always worked hard but so much easier with great people. Just did not enjoy days with Manager

I started this job right after high school absolutely loved. It continued picking up more shifts all throughout Victoria and became recognised. Upper management had offered a bigger role, but I had turned it down due to university commitments.
It was a good job to balance both uni and social life.
If you come with a set of skills the job is amazing. I have been poached multiple times whilst working on the shop floor, so if you have the talent you may be in for a new job because you’re clientele that you serve is more high-end.
Looking back at my time at Wittner, I absolutely loved it. Would definitely go back if the opportunity arises for the correct role.

After not working for 10 years due to family, this was an easy way to get back into the workplace. My manager was awesome and was very patient with me whilst I got the hang of things. Since then, we have become the best of friends.
This job refreshed my confidence level and sense of purpose. The products were great, and the other staff were so friendly.

I have been in the role for 3 years and all I have is positive experiences. They will give you 3 day training so you will be less anxious on the floor. The staff from other stores are all cheerful, friendly and able to help you when you ring them. You also get a generous 50%off discount and not to mention the shoes are to die for.  Overall it is a great company to work with and I am lucky being able to be a part of it.

Loved my team in store, however every time I had an issue with not receiving my payslip, or having any enquires I felt as though I was an inconvenience and that I was at fault although management weren’t doing their jobs correctly. To be fair, I know with most staff they didn’t have the same issues as me, however communication is awful and I always made to feel like a burden every time I had an issue. 

I learned a lot about, time management, dealing with customers, always being punctual, computer skills, dispatch and stock. 
The most enjoyable part of my job was making the customers happy with there purchases. 
The Work place Culture was very team orientated, we all had a family vibe and helped teacher out.

•	Working at Wittner built my interaction abilities and customer care skills as I had to handle shoe sizing, styling and advising customers of the different leathers. My time at Wittner has also taught me how to work well in the stock room, as well as receiving and sending out customer/ store orders. This allowed me to easily find items whilst maintaining a clean and organised work space.

The team members I worked with were generally friendly and supportive. But the management could be improved. Expectations for staff are quite high and often don't fully consider the actual working environment. Unfortunately, management lacks consistency and there appears to be favoritism toward certain staff members.  

- only hires part timers unless in management
- constantly asking for advancements/ well deserved promotions... they're all talk
- good people to work with
- more of a luxury brand in comparison to other shoe stores
- fair amount of physical labour (stock)
- culture differs from store to store

Top Job Titles	Average Salary
Retail store manager 8 salaries reported	$65,500 per year
Site manager 2 salaries reported	$65,500 per year
Store manager 1 salary reported	$65,500 per year
Outlet manager 1 salary reported	$70,000 per year
Cluster manager 1 salary reported	$70,000 per year

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