inside sales

account executive

A typical day started at 10:20 am and finished around 7:30 pm. I started as a driver for the company, doing high volumes of deliveries. I was then promoted to the office. My duties included front reception ; Greeting customers and directing them to the appropriate sales team member or freight forwarding team member. Walk in exports; price quoting and organizing payment and export.Walk in customer package collections.
  My other duties included, monitoring outside courier drivers delivery volumes,times, missed delivery reasons. I completed data spreadsheet daily for these drivers. I liaised with fleet Controller regularly in regards to outside driver viability and UPS driver issues brought to my attention at night.
  I updated Regional Manager every morning about UPS brown drivers delivery volumes,outside hired courier volumes,if there was any major delivery/export issues and any vehicle issues brought to my attention at night.
  I was the customer service resolutions person for the Brisbane branch; any delivery errors,address errors,time sensitive deliveries were resolved to the best of my ability. I liaised with  Star Track daily as they had the contract to deliver UPS freight to regional  QLD.
 I have learned to manage time effectively,multi task.How to do spreed sheets, data updates.That I can do anything put in front of me with the right training.

I got my job at UPS and lasted just over a year. 
Management had no clue how to run a team, constant changes in everyone's job roles and was never trained properly from the beginning. People leaving regularly and due to that more work was piled onto the workers instead of hiring more people to cover the work load. Very very dull, boring and sad environment. You are just a number there and no one cares about your well being. I went to HR for advice on how I can communicate well with my manager and talk about her behavior towards me and others and they send me a "beyond blue" link. In other words "I don't care about what you are saying, go seek some professional help" 
I was disrespected multiples times by both managers. My hard work was never appreciated or noticed by my managers, only when I left it was. I would not recommend this place, no matter how much they are willing to pay you, it is not worth the stress. 
My advice to anyone experiencing this right now at a job, don't be afraid to apply for other jobs and leave! I have left and work somewhere else and cannot be any happier. 

You will be greeted warmly and enthusiastically by people in your company. I can say that we have a very good camaraderie at work but work itself was taxing enough that people didn't have time to explore other things and do other activities. 

It was a great experience working with UPS because it provided me a platform to enhance my critical thinking skills and creativity with sales and promotion. 

The hardest part of the job was really the hours that we had to work because it was really unhealthy, and a lot of people were becoming obese and sick. But other than that, processes and the way things were handled were really professional and outstanding. 

I enjoyed having to talk with customers in an efficient manner because it meets the goals and we have happy customers!

While I grew so much and learned quite a bit about myself and my competence as a member of management, I learned to distrust those in upper management. Some of them would have no issue lying to cover themselves as they use intimidation tactics  such as 2 or 3 upper management to corner you. While this may not apply to all upper management, my experience with them was nothing but problematic as they sometimes set goals and simply lied to cover themselves when a mistake was made. I was constantly warned about how my failures, if there were any, would result in my termination and the termination of my next step up boss. My successes were glossed over during reviews and seemed to be read off from a bad teleprompter.

Tough place to work right now.  The dock operation continues to build routes that are not very good.  Drivers are often driving out of route and making pickups is very difficult.  We are constantly judged by our production numbers but it is hard to be productive when the dock is unable to assist us in any way.  Late loads are also a problem.  Upper management continues to make decisions for our operations that does not set us up for success.

I did not mind working here, but there is no fairness, between the good workers and the ones who did not work, they seem too get away with not doing what was required, even though management says other wise.

Long and rewarding career with many great and hard working individuals. Long hours and 11-12 per day with some actually overnight. Very physical work both inside and as a Delivery Service package driver. The challenges and comradery were self rewarding and many employees of UPS are some of the greatest workers in the world.

UPS is a company that is built off of hard labor and meeting deadlines. Being a upser can help mode you into a professional who meets goals and understands time management. 

They have an awesome benefit package being that rather you are full-time or part-time, you receive full-time benefits. However, do understand being a upser is hard work.

Been working there for almost two years. Great management. Always gave me the time off I needed when I had something issues going on in my personal life. Good work life balance and the medical benefits are superb. Can’t beat it and you get the full benefits working part time.  

the work life balance is non existent during peak. most management and drivers have work clothes and pjs.. A lot of the men that work there are on their second or third wife etc..
its strange when you have to request to have a normal day  so that you can go home and mow the lawn.

Top Job Titles	Average Salary
Inside sales 2 salaries reported	$52,402 per year
Account executive 1 salary reported	$59,095 per year

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