project officer

project engineer

project manager

school education manager

business analyst

Transport for NSW

Have you ever watched Utopia?  This place is exactly like it but worse. 

If not, just watch the nightly news to see all of the government incompetence, leadership backstabbing and deception and bungles and you'll get an idea of exactly what this place is like.  This is Covid's hotel quarantine and Ruby Princess exemplified.  And they get away with it.

Transport for NSW is a a terrible place where everything is fake and they talk the talk and don't walk the walk You would be horrified to see the way they waste your hard-earned tax payer dollar.  Incompetence is everywhere and usually rewarded - people are constantly promoted beyond their level of competence.  It's impossible to get things done, either because of the rules and policies or idiots in powerful positions who just don't want things to change. The place is overly political, risk-averse and process-oriented to the point of suffocation. No results / performance orientation whatsoever and yet ridiculously long hours - time spent doing a whole lot of nothing!  If you perform too well or speak up, you will likely be bullied and treated badly.  And you'll watch the 'suck ups' promoted rapidly.  Senior leadership and HR are dodgy. The best people leave in disgust because they can get a job elsewhere. This leave the many who can't to perpetuate the culture.

The leadership constantly talk about "being kind to one another" and yet I have never worked in a place where good people are treated so badly. Honestly, "be kind to yourself" and dodge this poisoned bullet.

Day shift opening  the station, Counting and checking moneys In the tills and safe. Being responsible for security and maintain a high standard of customer service. Relay information to customers in a timely manner face to face and over the telephone. 
Afternoon shift the same thing only you would close the station. There would be a number of different duty's allocated by the officer in charge.
The learning experience over twenty years was intense remembering that you would deal with up to 800 customers per shift so a relaxed demeanour and an understanding of what your customers expect from you in service delivery and the expectations of the company.
Management and staff work together as a team with a common goal to give a high quality of customer service and minimise any complaints. 
My co-workers I grew to know over a long period of time most of them had been on the job for over thirty years this includes people from City Stations all through the Central Coast and Newcastle so a you could imagine some friendships grew and we worked well together.
The hardest part of the job was working through twelve years of reforms to the workplace and job descriptions which when looked at improved customer service and the quality in trains and stations and a better customer experience.
Generally the whole experience was enjoyable with a bit of stress thrown in.

So much effort to “be nice” that some really hard topics don’t get talked about for fear of being critical, resulting in some pretty silly project outcomes. 

My team just has too much work and the minister has used the team I work for as a punching bag to promote their own political agenda. We could actually get on a perform our work to improve customers lives if our minister would stop sending 100+ ministerial questions a month with ridiculous short turnarounds about why we haven’t provided a service, when they are the ones who actually need to solve the problem with appropriate legislation and funding. Funnily enough they only seem to care about customers in lib/Nat electorates. These ministers need to remember that their public servants are voters too.

I’ve worked in the public service for many years across many agencies and have never been misused by a minister as much as this. Hopefully the change of government will bring some sanity.

So sad because the work is meaningful, colleagues are intelligent and passionate, but the department shouldn’t rely on our passion that drives us to work ridiculous long hours and burn ourselves out. Need to address workload and burnout as a matter of urgency.

I am currently working on the North West Rail Link. The largest infrastructure project in Australia and the largest infrastructure project since the Harbour Bridge. It involves the supervision of the Urban Design and Landscape components of this large and exciting project.
I find the work and my work mates stimulating, exciting and fun.
My work involves the review and management of the complete design process from design development of the urban design and landscape components of the project from concept development through to the ongoing construction of the project.
Management is thorough, relatively transparent and proficient.
Co-workers are extremely competent and great to work with.
Hardest part of the job is the commute from Maroubra!
Most enjoyable part of the job is being involved  in bringing a new type of rail system to Sydney and being involved in the largest infrastructure project in Australia and the largest infrastructure project since the Harbour Bridge.

	Develop and implement spend analytics system using SQL Server, Microsoft Visual Studio and TOAD for SQL and enhanced SQL Server to enable cross-functional analytics (HR, Finance, Procurement and Projects) with 95% of data capture from multiple complex systems
	Implement data security and privacy by adopting industry best practices and whole of government policies, rules and procedures
	Implement and manage data sharing and dissemination to external parties
	Develop staff training on data and information management and its importance to the organisation 
	Identifying gaps in reporting and analytics and developing data model and architecture in consultation with customers and Group IT. Improved data quality by 80%
	Take lead in establishing data responsibilities for data stewards, system owners, system maintainers and project managers across cluster agencies in consultation with key stakeholders
	Report on Cashback utilisation using location intelligence
	Develop and deploy dashboards and analytics using Tableau Desktop
	Act as site administrator for Tableau business intelligence

I've worked for Sydney Trains for nearly 19 years.

I check my emails and phone voice mail and prioritise tasks that require to be done. 
I have learned advanced time management, negotiation & conflict resolution skills, always striving to complete tasks on time in an efficient and effective manner.
I've learnt to liaise with all stakeholders when a tasks require completion and if a task cannot be completed on time inform all parties including my supervisor and manager of revise target date before task due.
The workplace culture in Sydney Trains is good but it has changed over the years its now all about results and the camaraderie has waned substantially outside my work section.
The hardest part of job is pleasing all stakeholders when multiple tasks are due the same time that is why i constantly inform stakeholders of current situation either via phone call, email or in person if within same building.
I like the challenge of the job and my immediate section staff we try to maintain a high standard and friendly atmosphere.

Typical day involves:

Ensure that database has been backed up successfully
Removing Spam so it does not get archived in the mail server. 
Ensuring that all the servers are operational.
Everybody in the union can connect to the remote server. 
Reseting passwords via active directory. 
Ensuring that all moble and landline phones are operational. 
Building Specific reports based on the union requirements either Excel or SSRS reporting. 
Conducting Mail Merges ready for printing.
Modifying the Stored Procedures to ensure efficiency. 
Converting Documents from PDF to excel. 
Modifying and Adding code to the VB.NET application and PHP.

Management:

Had a wonderful manager that was fantastic to work with. 
The IT director had communication issues. 
Lacked leadership qualities as he was not able to lead with example. 
Was not very transparent.
Not able to make appropriate performance evaluations.

A lot to manage with a huge program to outsource most of the IT Support Function within a large cluster of NSW Government agencies.

Learnt a lot about statistics, service levels and an enormous amount of contract documentation.

Co-workers were in separate streams and really didn't have a lot of cross-over of duties. Most co-workers were on short term engagement, so less investment in the organisation/s long term interests.

Hardest part of the job was knowing the outsourcing would eventually impact the organisation in financial costs and quality of service, however this was a favoured trend at the time to outsource internal risk and data storage costs.

Most enjoyable part of the job was learning about the other agencies functions and learning about service levels and quality resolution strategies.

Depends on the role. There is a safety culture as well as a proactive attitude imbedded into all employee roles.
The last few years before I left there was a dog eat dog culture when employees had to apply for own jobs which were reduced due to endless restructures around every 7 years in industry when I was there. Best time I had on the job was the first 18 months when I started out. Looked at it as a temp role for 6 months as I had plans to leave and do something else when I joined . I lasted 36 years.
Most enjoyable period in career but also the toughest as I was never home and had endless overtime was when self and colleagues prepared Sydney Rail Network for year 2000 Olympic and Para Olympic Games in Sydney.
Towards the end just felt management were not interested in retaining staff but more interested in offloading them as in what happened to me to suit current NSW Transport Government policy.

An accomplished engineering professional with over 15 years of extensive exposure to complex electro-mechanical systems' Reliability, Availability, Maintenance, Operations, Safety and Asset life cycle management with lean six sigma approaches across Aviation, FMCG and Railway industry. Providing expertise and leadership into range of asset management and business improvement strategies including systems assurance, asset performance, interface management, operational readiness, process development and engineering (Opex & Capex) budgeting. I hold excellent interpersonal skills with exceptional ability to learn and adapt quickly to the new environment, I can work independently but strongly believe in teamwork to achieve the targets. I am seeking a position in a growth oriented organization to further enhance my engineering management skills.

Top Job Titles	Average Salary
Project officer 5 salaries reported	$134,800 per year
Project engineer 6 salaries reported	$123,333 per year
Project manager 6 salaries reported	$161,333 per year
School education manager 7 salaries reported	$30.36 per hour
Business analyst 4 salaries reported	$154,400 per year

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