warehouse associate

public relations manager

courier

THE STAR Sydney

What is the best part of working at the company?
They provide you with a uniform as well as 2 meals per shift. 

What is the most stressful part about working at the company?
No recognition for performing well but being disciplined as soon as you fall below expected standards no matter the reason. Also the company didn't even give the staff any gift/present for Christmas in 2024, which is the first time since 1995 when it opened. So staff is not a high priority for The Star!

What is the work environment and culture like at the company?
There is no positive work environment or culture at The Star. It is basically every man for themselves. You go in and do your work and then go home, that's it. The company doesn't acknowledge above standard performance so there is no need to go above and beyond because it's not worth the effort! Management don't offer help or guidance because they in turn don't get it either, so it's not something that is passed down. 

What is a typical day like for you at the company?
Go to my designated area and deliver the best guest service I can whilst performing my duties to the best of my abilities and hope I don't do something incorrect because I'll get in trouble for it regardless if I perform for the remainder of the shift perfectly. Have a few breaks and go home.

PROS: 
- Food provided each shift
- Uniform laundered
- Your coworkers 

CONS: 
- Upper management did not care for you at all, everyone is replaceable
- Staff have to pay for parking 
- Hours are strenuous, you could be rosted for 10:30pm-7:00am shifts one week and the next you would be expected to do 9:00am-5:30pm shifts
- Patrons in the private rooms are usually rude and expect you to be their servant, if you are harassed by them your management will not do anything to help you
- The supervisors that actually did care about you would never get the recognition they deserved from management causing them to leave 

This is a 5 stars hotel with not enough staffs especially in Fat Noodle. Opening have 5 peoples but 1 sous chef or head chef don't help for opening, stay all day in the office. Current head chef is painful, bad mood all the time and very bad to trainee. Have zero patience and playing power all the time.
He asked you to remember all 3 sections with giving you minimum training. Asked me to remember everything in 14 days only! It's not e fast food restaurants!
Salary not good, benefit good because have buffet lunch, annual leave and 10 days sick leave.

Used to be a good place to work. It is totally focused on customers and not staff now. Manager don't even know what they are doing and are puppets. Won't even pay for overtime which is around $60ph but can make customers happy and also make profit of $300 an hr on a poker table. Ridiculous managerial decisions are being made every day for years.

The Star is one of the best places to work in Sydney. Great location with the light rail and the free transit the company offers makes coming and going from work a breeze. The Star is the next upcoming powerhouse in resorts and I loved my time being one of their employees.

Fun and Nice place to work.
Management is unsure about what they want and doing.
Old staff behave like managers.
Don’t care about new employees.
Also Don’t listen to new ideas from New And young people.

I just worked for 1 months here, firstly i get many shift and now just get the minimum shift for part timer (16 hours a week) a bit sad but oh well how can i complain? I hope can catch more shift.
Working here as part timer give a lot of benefits, PH rate, annual leave and sick leave.

I enjoy the job not 11pm-7am shift essentially 3 shifts is difficult to maintain once adjusted as it’s advantageous. Chance of advancement with initiative 

Good place to work at. Long hours and free meals. Management team is really good. Working environment is really chill. They teach you from the sktrach so don't have to worry even if you have no experience 

Great Career Opportunities, fast paced , good benefits. Exciting Industry, good free transport and onsite parking, free meals and uniform provided. Good employee discounts

Top Job Titles	Average Salary
Warehouse associate 1 salary reported	$59,000 per year
Public relations manager 1 salary reported	$158,000 per year
Courier 1 salary reported	$31.50 per hour

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