duty manager

sous chef

line cook

assistant hotel manager

food & beverage manager

TFE HOTELS

What is the best part of working at the company?
Best part of the company is its work life balance & flexibility of work schedule

What is the most stressful part about working at the company?
Too many managers that don't communicate properly with each other

What is the work environment and culture like at the company?
Depends on the management that is assigned to the property

What is a typical day like for you at the company?
As a part time member, I literally chase down maintenance requests that was piled up when I'm not rostered and fix stuffs that is reported during my shift

The line staff I worked with day to day were great! The problems came from the upper management team not understanding the individual issues that each individual hotel would experience - often believing that what they saw at head office and at the Sydney hotels would translate exactly to all other locations. This filtered down to the hotel general managers when they transferred in from the larger Metro locations to take over the more regional properties.

Whole process of application takes time. As they had high staff turnover. Therefore they seems to be more careful and selective. Your experience is most important factor. But when you are in,you will then realise they had inexperience managers. There are few ive met are related, family and even partners. Which can be biase at certain point when there are work conflict. 

They train you properly and support until you capable to run the whole shift by yourself. You learn on the job, responsible and they always support you.

TFE Hotels is a company with a potentially great future, having grown from a family-owned business to a multi-national hotel company with properties in Australia, New Zealand, Europe and a partnership with FEH who operate hotels in Singapore.

The best lesson I learned here is how to merge customer service with administrative tasks. At the same time, we were encourage to be creative in all the daily processes, as well as introducing new ideas for the customer relationship.

Your experience within TFE will greatly depend on which property and department you work in. The busier properties are an overwhelming amount of work on a daily basis with a great deal of overtime and extra effort expected. 

Outstanding property to be a part of in a chain of hotels with a fantastic management team. Plenty of opportunity to progress and strong support network.

Management is good to excellent.  Fun place to work with good to excellent team culture.  Perks include significant discounts on stays in their properties and food outlets.

The pay was bad and no one was held accountable for their bahavior. Problems were never handled promptly, if at all. High turn over rate. Constantly understaffed. Good introduction to the industry.

Top Job Titles	Average Salary
Duty manager 2 salaries reported	$75,000 per year
Sous chef 2 salaries reported	$86,250 per year
Line cook 2 salaries reported	$76,515 per year
Assistant hotel manager 4 salaries reported	$81,750 per year
Food & beverage manager 3 salaries reported	$102,500 per year

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