account manager

program manager

commercial manager

Smith & Nephew

Industry was incredible interesting and the project moved at an incredible pace for such a small team. The small project team was made up of a seconded global team and selected local business representatives. It was an amazing experience to be afforded the opportunity to be a part of a team that formed quickly, and even quicker developed into a high performing and functioning solutions delivery team.
The project timeline did not move and everyone supported each other when a project deliverable was due.
Trying to fit Australian processes into a global suite of training materials was incredibly hard due to the fact they had been operating on the system for the last 10 years and it was only the process that was changing.

My typical day at work varies, my hours are 8:30 – 17:00 but I tend to stay late to get the job done as the job sector I’m I, I deal with operating theatres and we have a lot of last minute cases.

I’ve learned so much about the business, the management is autonomous allows me to lead my team and achieve our daily objectives. My co- workers are great in regards to been consistent when completing their daily tasks.

The hardest part of my job is ensuring the technicians are happy with their workload and ensuring KPIs are met. The enjoyable part of my job is achieving ETAs and keeping our customers happy so cases can go ahead.

I learnt a great deal at Smith and Nephew.  
My first training session was with people from overseas on, I think it was 'Opsite Dressing' used for surgical procedures.  I walked in a little late to a recorded program on the television where the dressing had been applied, to what I could only think it could be a knee, the Surgeon took out a hand saw and started sawing.  At this point I worked out it was a person's head he was sawing and thought, 'OMG! This is a little rich for my first couple of weeks in the job!'  But it proved a point.  The dressing would fit tightly to any part of the body for surgical procedures.
Unfortunately I left to have children.
I would love to work with them again.

The work environment fairly traditional, management somewhat aloof.
Lower grades of staff not happy with lack of leadership.
My experience, facilities good, products good, culture changing and less people focused.
Expectation that if you have a company telephone then you are available any time any where, culture deteriorated in this respect.
Reasonable working environment though depended on your reporting lines whether the individual feels the benefit.
Fairly old technology needs to address the internals if too compete with their competitors.

I would work all hours required and built a great net work over the 13 years was retrenched due to lose of franchise. the company took back the franchise direct  which m&s didn't have contract i stayed and built selling other medical products with Meredith but was put off after 13 years due to closing business.

run by urgent scheduled operation 
Cleaning
Managing Staff 
Enjoyed being busy
Time management
Laughing and team work
able to deliver stock 
working direct with operations 
myob and sap

Great place to work excellent conditions  reasonable pay very cheap canteen kept very busy only downfall was very unionised

Great company with strong marketing and sales objectives. Sales & Research & development connections make dedicated and best in class products. Worked with French team and after with European pool teams.

Toxic environment All departments 
Unless you know management personally treated poorly 
Bullying 
People don’t help each other
High staff turn over
Gossiping
Lying and poor management behaviour

Great team culture, management respect to employees however, demanding policy and procedures to follow.  Lots of opportunity to develop, programs and projects to volunteer in.

Top Job Titles	Average Salary
Account manager 3 salaries reported	$156,667 per year
Program manager 1 salary reported	$90,000 per year
Commercial manager 1 salary reported	$175,000 per year

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