sales assistant

marketing coordinator

recruitment consultant

recruiting coordinator

packer

Shaver Shop

I worked at Shaver Shop both as a casual team member and later as an Assistant Store Manager. My experience was consistently frustrating, particularly due to a complete lack of leadership, communication, and genuine support from upper management.

Despite being in a leadership role, I received almost no structured training and vague verbal instructions. There were no regular one on one checkins and barely any formal performance reviews during my contract, so I had no opportunity to receive feedback or understand how I was doing whether right or wrong. Then, a day just before my contract ended, I was told it would not be renewed and that I was being demoted to a casual role again. The reasoning was that I wasn’t “demonstrating enough leadership,” yet there had been no effort to develop or assess me in any meaningful way beforehand. This left me on an incredibly unreliable and inconsistent job for several days without warning or preparation, which was extremely stressful, especially with ongoing financial responsibilities.

Sales expectations were also completely unrealistic. We were expected to hit high daily and monthly targets regardless of foot traffic or customer demand. I worked in a smaller store with a lower customer flow, and despite consistently putting in effort, we were regularly told we weren’t “selling enough.” and to “not be discouraged it’s a smaller store as it’s a great store.” There was no commission or incentive system in place for the pressure to hit unrealistic targets, and no adjustment for stores with smaller markets. Instead, the pressure was constant and demoralising through upper management who were rude and toxic who would even put you down for not standing at a particular spot in the store. 

Overall, my time at Shaver Shop was defined by poor communication, lack of support, and employee blame. Career development was virtually nonexistent, their business plans and systems are incredibly outdated and expectations were high without providing the tools or leadership to meet them. I strongly advise to NOT work here.

To put it short, the higher end of the company does not care about the people doing the grunt work.

There are plenty of incentives, however, being a beauty speciality store, 85% of the store budgets, individual KPI's and targets are unreachable by most stores as everyone receives the same targets.

Management also expect you to constantly re-brush on your knowledge for every product in store with their online Myagi training which can be extremely difficult to deal with as a University student as there are over 400-500 different products on show every day.

In my personal experience as a Casual, my store was left without a manager or assistant manager for 3 months after the company decided to move our manager to a busier store with no further planning for our store. Upon hiring a manager, already after the Christmas break, the manager left and it took a further 2 months to find another.

This kind of company incentives selfishness and self gain through its unobtainable KPI's and leads to terrible relationships at work.

Conclusion, there are a few good people here, But Shaver Shop is a sinking ship because of its management and its self care only culture.

I’ve genuinely enjoyed my time working at Shaver Shop. From day one, I felt welcomed and supported by both management and my teammates. The training is thorough, and you’re given all the tools you need to succeed. There’s a real focus on customer service, but also on personal development and growth within the company.

The work environment is friendly, inclusive, and fast-paced, which keeps things interesting. I especially appreciate how approachable and understanding the leadership is—they truly care about staff well-being and take the time to listen.

If you’re someone who enjoys retail, connecting with people, and being part of a strong team, I’d highly recommend Shaver Shop as a great place to work. I feel valued here and excited about the opportunities ahead!

I’ve really enjoyed working at Shaver Shop as a casual sales assistant. The team is supportive and welcoming, and management is approachable and helpful. Training is thorough, so you feel confident talking to customers and recommending products, even if you’re new to the role.

The work environment is fast-paced but positive, with a good focus on customer service and teamwork. Shifts are flexible, which is great for balancing other commitments. Overall, it’s a great place to gain retail experience and work with a friendly, motivated team.

Usually set up display stands, turn on demo TVs, process web orders, banking, restocking, counting stock, organising store rooms, light cleaning when no customers or training on products. The hardest part of my job was trying to sell products without much training on the product as it was Christmas time and it was always crazy. I was doing anywhere from 7-12hrs a day 5-7 days a week. I loved the rush, even though i wasn't any good at really helping the customer get what they want, I was a "diamond" (said my boss) because i was able to always keep the shelves stocked, keep the shop clean and tidy and always able to receive deliveries and match invoice quantities with the delivered amount. The most memorable part of my time at Shaver Shop, I was 3 months into the job, managed to sell the dearest and best product in the store, just before closing time on new years eve and i got a message saying "Way to end the year with a bang!" from my boss. They were the most cheerful and supportive team

Working at Shaver Shop was a fast-paced but rewarding experience. A typical day involved customer service, product knowledge, and maintaining store presentation. I learned valuable skills in sales, grooming products, and how to tailor advice to different customer needs. Management was supportive and communicative, always encouraging development and team success. The workplace culture was friendly and collaborative, with a strong focus on customer satisfaction. The hardest part of the job was staying on top of the ever-expanding product range and hitting sales targets during quieter periods. However, the most enjoyable part was helping customers find the perfect solution for their grooming needs and seeing their satisfaction. Overall, it was a great environment to grow in both retail and personal confidence.

Working at Shaver Shop has been a rewarding experience. The environment is fast-paced, but the support from team members and management makes it enjoyable and manageable. From day one, I received great training on product knowledge, which helped me confidently assist customers in finding the right grooming solutions. The team culture is friendly, professional, and focused on delivering exceptional customer service.

What I appreciate most is the opportunity to constantly learn – whether it’s about new products, sales techniques, or customer service skills. Management is approachable and always open to feedback, which creates a positive and motivating workplace.

I’ve gained valuable retail experience and developed strong communication and problem-solving skills. If you’re passionate about helping people and interested in grooming and personal care, Shaver Shop is a great place to grow your career.

A typical day at work was fast-paced and engaging, with a strong focus on customer service and product knowledge. I learned how to confidently recommend grooming solutions tailored to individual needs and improved my communication skills. Management was supportive, approachable, and always willing to assist when needed. The workplace culture was positive, team-oriented, and encouraged personal growth. The hardest part of the job was staying updated with the constantly evolving range of products, but it also kept things interesting. The most enjoyable part was helping customers find the perfect product and seeing their satisfaction—it made every effort worthwhile.

Working at Shaver Shop, I found the environment fast-paced but collaborative. A typical day involved assisting customers with product choices, maintaining inventory, and keeping the store tidy. I learned a lot about grooming products and customer service, especially how to handle various inquiries. Management was supportive, but like any retail job, learing new products at start is hard. The workplace culture was friendly and team-oriented, which makes it a breeze thru peak times . The hardest part was dealing with difficult customers, while the most enjoyable aspect was helping people find exactly what they needed and seeing their satisfaction.

Working at Shaver Shop was a fun and supportive experience. A typical shift involved helping customers, restocking shelves, and keeping the store tidy. I learned a lot about sales and how to talk confidently with people. The managers were friendly and always willing to help, and the team felt more like friends than just coworkers. The hardest part was keeping up during busy times like Christmas, but it also made the day go quicker. The best part was chatting with customers and helping them find what they needed. Overall, it was a great casual job with a positive vibe.

Top Job Titles	Average Salary
Sales assistant 4 salaries reported	$33.22 per hour
Marketing coordinator 3 salaries reported	$70,000 per year
Recruitment consultant 1 salary reported	$80,000 per year
Recruiting coordinator 1 salary reported	$75,000 per year
Packer 1 salary reported	$35.50 per hour

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