assistant buyer

e-commerce manager

accounts payable clerk

merchandiser

marketing coordinator

Rockmans

the upper management puts too much pressure its store managers causing store managers to put pressure onto workers. work load is too much and always understaffed. i applied to be a part time sales assistant but did full every task under the sun that it for the manager. always understaffed so no lunch breaks or we have to close the store. often threatened with written warnings. was never told in my interview that i had to cover my tattoos but got in trouble cause i have to cover them. i was told they want to hire younger people to gain younger audiences but tell you to cover tattoos, take piercings out etc, no self expression allowed really. clothes are terrible quality, customers always complain and i personally have holes in all my work clothes just from washing them once. cheap and fast fashion at this point. it’s either extremely busy and you’re run off your feet on your own or it’s dead and you waste your time. wouldn’t recommend working for rockmans. 

I have not worked here long, however a typical day normally includes unpacking orders, hanging clothing, marking off invoices, making sure that the store looks presentable... and most importantly, ensuring that all customers receive excellent service through direct salesmanship, and prompt courteous service etc. The retail manager is particular in how things get done because she likes to ensure the store is always at it's best, however she is still approachable/easy to get on with. My co-workers are also very cooperative team members. The hardest part of my job is having short shifts which sometimes makes it difficult to complete tasks. The most enjoyable part of my job is working with a good team, as well as assisting customers with what to wear. I have gained a better sense of style since working at Rockmans, and learned some better customer service techniques.

I would sometimes open the store and would have to arrive about 15 mintes earlier if i was. Check emails from head office to see if we had any new promotions starting.Make sure the store was clean and tidy before i opened the doors. I would spend most of my day unpacking deliveries and checking off against the invoices. while doing this i always had to provide good customer service, which i did. We had quite a lot of regular cutomers so i got to know them well.There would always be two working for most of the day i always got on well with my colleagues. The most enjoyable part of the job was helping customers choose an outfit for a special occasion. The downside to this job was the late night hours and having to work weekends and the pay is not great.

I had a great experience at Rockmans and advanced quickly to Assistant Manager and Store Manager with promises to go further. Noni B group took over and it became a nightmare. Stock levels out of control and no end in sight. They just pile it on every week. Back rooms overstocked. Falls on deaf ears. Stock quality gone downhill, so patterned and cheap material and hard to sell. Sales pressure through the roof and no tasks between 10am-3pm everyday (when do you do your stock and other tasks?). Sometimes no tasks at all. It's impossible and unachievable. They expect the world and give nothing in return. Bonuses almost impossible to get and you only hear from management when you are doing badly. Do yourself a favour and do not work here. You will stress out and not want to get out of bed in the morning.

A job at Rockmans is what you make of it. There is no such thing as a typical day at this job. There are an array of different customers and with that different needs and wants from the store. The management team for Pretty Girl Fashion Group (PGFG) are mixed genders and support their team through any situation. The fellow co-workers are mostly lovely ladies who will help you and encourage you at any point in time during your shift or outside of your shift. The most difficult part of working for PGFG is the rude/angry customers which does not seem to happen often. The most enjoyable part of working for PGFG is seeing the customers reaction to an outfit you created especially for them that looks absolutely gorgeous on them.

I was employed as a casual at Rockmans, my manager was a lovely lady . The management did not care about  us.  All they cared about was ADS, budget, push push push. It was horrible. So much stock to get out, I literally worked my butt off every shift doing that.  Apparently I didn’t sell enough as my ADS wasn’t high enough. Didn’t matter how much physically I did it was all about money. 
The owners are just greedy going too big too soon buying so many companies, then they couldn’t get the expected returns. 
A disgrace really, very hurtful.  Made me feel useless. Even the area manager had no compassion for anyone. 
Your just an ID number 
Sell sell sell push push push, not a good place to work. 
Miss my work colleagues tho. 
Steer clear of this company 

This was a wonderful company to work for when owned by pretty girl fashion group. Working for Rockmans was my dream job because I had been wearing the brand since 1979. I learned how to run a busy store, roster the staff, merchandise the stock and juggle huge workloads. The management was positive and supportive. Then NoniB took over and the micromanaging and bullying began. Constant VM changes meant redoing the shop sometimes twice a day. Staff cuts meant working up to 12 hours a day to get the stock unpacked and on the floor. We struggled with bad internet connections for 18 months because the IT department would not spend $15 postage on a new cable. We were expected to drive to office works in our own time to buy one

Opening  and/or closing of the store, visual merchandising and good house keeping.
Giving great customer service on the floor and at the counter.
Management training good and hands on. Professional and caring.
Team members were friendly and helpful and everyone worked together to reach and exceed targets.Overall a good working environment.
 Opening of the stock and steaming it to go out onto the sales floor?
Gaining a good relationship with the customers and helping them to have a good shopping experience where they will leave happy and keep returning.

I have worked at quite a few Rockman store in Queensland over the years. I have always found the Manager and staff very easy to work with and making your work day enjoyable and fun. 
The customer interaction I received while working in the stores was the best part of the day.
 When new stock came in it was interesting and enjoyable to view the new stock and move the old "story" over and new 1 in.
I am still friends with a lot of my past work mates and managers and actually have 2 past managers as refers. 
Learning new jobs and how the visual merchandising was conducted was also a excellent part of my day.

A typical day at work included customer service, restocking, cleaning duties and facing the store. It was a very beneficial working environment, as it provided experience within retail, KPIs targets and customer service training. The workplace and staff were always friendly and through the shift there was lighthearted banter to keep up a friendly and inviting space for customers and staff alike. The most enjoyable parts of the job was both the customer service aspects and working in a retail role (clothing).

Top Job Titles	Average Salary
Assistant buyer 3 salaries reported	$53,333 per year
E-commerce manager 3 salaries reported	$88,333 per year
Accounts payable clerk 4 salaries reported	$48,750 per year
Merchandiser 3 salaries reported	$93,333 per year
Marketing coordinator 3 salaries reported	$65,000 per year

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