Rexel

As my first role in the field of Credit, Rexel have allowed me to be exposed to almost all areas of Accounts Receivable. A typical day is filled with processing new credit applications and assessing credit limit increase requests, making daily collection/follow up calls to outstanding accounts, responding to customer/branch inquiries and management of delinquent accounts to achieve DSO targets.
My co-workers are the single best thing about my working experience, they are bubbly and joyous individuals that make the day more enjoyable. The hardest part is dealing with customers that have less than sparkling personalities, but I guess in life you're bound to meet a bad egg here and there. Management is very approachable and willing to take all ideas/concerns on board.

A typical day 8:30-4:30 Monday to Friday with the occasional Saturday 9-1. There was some overtime.

I learned about electrical supplies and the MDM system used for making their catalogue.

The manager was always sure to be clear in his instructions and was happy to explain when there were any questions.

My co-workers and I worked in close proximity, we shared work loads and made sure that communication between team members was always clear.

The hardest was when having to deal with advanced technical terms with only a general understanding, but I was helped with that by co-workers.

The most enjoyable was having a good team and learning new skills.

My typical day will start with organizing and counting a cyclical.  Followed by checking my email, answering and update any information found.  
Answering telephones assisting customer either on phone or at the front counter.
Updating quotations for upcoming projects.
Checking with suppliers on delivery dates and emailing customers with new delivery dates.
Contacting suppliers for goods return authority so overstocks and incorrect supplies can be returned.
Assisting the Manager and other staff members where required.

I have learned a new computer system and different procedures working with this company such as internal transfers.

Prefer not to divulge, but it is a job that you come to work & only work really.
 You monitored on the amount of valuable & non- valuable calls received & made. It is a head down bum up job, walk in start working & walk out once your 8 hours have been completed. I must say the management are considerate to a certain degree but if time is to be made up if you arrive late or leave early Beit for personal reason or traffic.

Doing allot of work in Excel Spreadsheets, learnt how handy V-look-up is and many useful Excel tools as main duties was expediting for the mines tracking their materials in transport. The hardest part of the job was the repetitiveness on a daily basis. The most enjoyable was a very casual atmosphere and working together in a respective team environment.

Rexel is a stable company with flexibility to accommodate work/life balance so good for a young family.

The work is varied and always keeps you busy through the day.

There will be times out of hours work and End of Month on call duties are required but in lieu compensation is provided.

9 hour days plus Saturday work on a tri-weekly basis
Quotation experience
Pleasant working conditions
The company itself is a Global company, however with 4 other wholesalers in Gladstone, the Rexel share of the electrical contractor market was not enough to sustain the company or it's employees.

Eiw was a good place to work i was happy for nearly 6 years,then rexel took over and pretty much took the whole of eiw apart,we used to have organised days out will all staff and family and be well looked after in the work place day to day.Now its really just wrecking all the hard work our many staff members have spent endlles hours trying to build up.why?

Workload high, a lot of temporary staff which were not there long enough to perform their job in a satisfactory manner. No support from management or supervisors. I had a good rapport with the companies I dealt with on a daily basis.

You learn to stand on your feet very qickly, the company ran staffing levels a little to low( whilst I was there). Good support from middle management.

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