registered nurse

clinical nurse

occupational therapist

house officer

nurse

Queensland Health

I was unfairly dismissed at the Queensland Children's Hospital.  We were given 3 days to learn many programs (several of the steps were skipped and not taught to us at all..including Prep charts training). I got stressed & cried during training on the 3rd day as the trainer spoke a million miles an hour and barely gave us time to catch up (even the other new workers were stressed, and one stayed back her ENTIRE lunch hour trying to figure out the new programs). When I went into Outpatients I enjoyed my role and worked as hard as I could. I was finally understanding it (as learning 'on the job' is where they say most of our training is, and how I learn best).On the 3rd week I was put in switchboard with a trainer that disliked me (and had no idea I was turning up for training to start with!!..management issue there!!). I was given a folder and told I didn't need to write things down (this concerned me as THIS IS HOW I LEARN).She insisted on putting me straight on the phones on day 2 (I was supposed to be in switch for 3 weeks!!). On the first phone call, I got flustered with a tricky call and she sternly told me (with no empathy) "YOU ARE NOT LISTENING!", and swiftly took me off the phone! I was NEVER given another chance on the phone to train! I got upset again. Just told "Do you need to go for a walk?".  No understanding. The following day was better and I started to understand it, and WRITE THINGS DOWN! But the next day she was sick and I was old to only come in for 4 hrs as the only trainer available (a nice guy that worked there who started at 2.30pm!)  I thought this was strange and unprofessional to cut my hours short. Then Monday I was told to come in (first) at 10.30am, and then the admin manager says "No come in at 8am". I think this is to do with the odd hours I am being given in switch.  NO, this is to sack me!  She bluntly tells me I am "not going to cut it in casual relief pool" and that I am "too emotional" and "too slow".  And then begins to tell lies about me to get rid of me. One of which being that I have no cut and paste skills or can't use a mouse!!! Excuse me??!!  When I stood up for myself (and the lies being told), I was told I had "an attitude!"...anyone that knows me, knows I am a hard working, diligent, quiet person. I would not hurt a fly. This is so far from the truth. And spoken by a women that never ONCE saw me PERFORM my job .She just sat in her office the whole time.
So am I sad to leave this place?  A lucky escape I think. Queensland Health!  What a joke.  They certainly do not care for your mental health.  TOXIC BULLYING CULTURE!!!  If the pay were not so good, people would leave!!  Sadly my friend also suffered bullying at Qld Health...after 6yr she can no longer take the stress.

Working as an Assistant Business Manager with Queensland Health, I assisted Projects and Operational areas with a portfolio of over $100M with building their budgets, determining the cash flow, conducting quarterly/ half yearly reviews, providing variance comments on a monthly basis, etc.. I liaised with Corporate Finance and Business units in order to collate, analyse and submit information in accordance to the guidelines outlined by Treasury. 
Assisting the Infrastructure Projects within Queensland Health, I developed a strong and sound knowledge of building budgets, outlining the cash flow, providing monthly dashboard reports, variance reports, KPI reports to Directors and Senior Directors. I also assisted Projects with the quarterly reviews and half yearly reviews and if there was a need to ask for more funds or funds to be deferred to next financial year, worked along with the projects to provide Corporate Finance with the required information. I had regular meetings with all the key stakeholders to understand their needs along with provide them with information which would enable to make informed decisions. I liaised with Corporate Finance and the Project staff and ensured any data/ information required by either of them was provided in a format they required. As the Project staff wasn't well versed in Finance and the Finance team wasn't well versed with what happened in the project space, I played the key role of not just a coordinator but also kept a check on whether all the policies and procedures were followed.
Also, working on SAP (Finance), ran reports for Cost centres, general ledgers and reconciled them on a monthly basis. Another aspect was of drafting journals and making sure any discrepancies, i.e. over head charges, travel, procurement or payroll were taken care off prior to the month end reports.

A typical day involves assisting with all sort of emergencies, the job has variety with most management absent you are free to manage your own workload.

I have learned QLD Health does not value skill level on staff and promotions and job offers are generally appointed by office politics under the guise of merit based recruitment to make it appear they are being equitable.  Management know all the tricks and policies to ward of any challenges to staffing decisions.  

A lot of backroom deals go on during the recruitment process to either assist or hinder staff from progressing. Management love using "gotcha" word play moments in the interview process which makes it virtually impossible to progress in your career as they rarely offer stepping stone work opportunities to gain required experiences to answer their convoluted interview questions.

Management has a culture of incompetence and bullying which is so bad they had to bring in an external company to deal with bullying claims.

The hardest part of the job is management making decisions without any input from line level staff that have to work with the policies that they implement that cause more problems.

The most enjoyable part of the job is the remuneration because the management have no clue in managing an efficient budget along with the Government they throw money at the Organisation so if you can put up with poor management, stonewalling and other unethical conduct the tax and money insane benefits is why people work at QLD Health.   

Should you work at QLD Health?  Yes for the money but your health will be impacted as it isn't a healthy workplace if you are nice, honest sort of person.  If you consider yourself good at intimidating staff, a bit of a smooth talker and are generally a nasty piece of work you should apply as management will welcome you with open arms.

A typical day at work consisted of using internal workplace systems for data entry and retrieval of information relevant to my job role.

First point of contact for answering phone calls from both internal employees and external customers.

Collected incoming mail and delivered outgoing mail.

Required the use of systems such as SapHR, Springboard and Vader.

Used Microsoft Office applications such as Outlook, Word and Excel.

Attended weekly meetings with my manager and other recruitment officers.

Checked the fax machine for faxes received.

Checked the inbox and categorised emails to recruitment officers.

Processed Position Maintenance Requests and Organisational Unit Maintenance Requests.

Sent through Application Kit Requests and Role Descriptions to Qld Health employees.

Processed New Starter Paperwork for employees beginning a career in Qld Health.

Processed Criminal History Checks for Qld Health employees.

Processed Transfer at Level Applications for Qld Health employees.

Processed Unsolicited Resumes for people looking to join Qld Health in areas such as environmental services, nursing and medical recruitment.

Processed Invoices for clients such as Ricoh and Blaze, preparing GPVs.

Processed Acceptance of Offers (ADHOCs and Packages) for Qld Health employees that have accepted their position within Qld Health.

My day was ensuring all accounts were sent out on time and were accurate. I would also liaise with staff on daily issues they faced.  I would complete journals, sign cheques, and issue GPV vouchers for vendor payment.

I would assist other facilities with Debt Collection and prepare all month end journals, prepare write-offs and prepare all spreadsheets for revenue raised and balance the receipting with the Cashbook.

As a supervisor, I feel a had a great group of co-workers in the Revenue unit.  Most of the staff worked as a team, helping out other areas if they were struggling.

I learned that there isn't a different culture in government jobs, and staff there just as hard as in any other industry.

My manager had a great understanding of our unit and could relate to each member of staff if they had an issue with processes.

My co-workers were a great group of people, and I miss them dearly.

The hardest part of my job was to recover deb t within 60 days, especially with overseas travellers with no insurance.  

The most enjoyable part of my job was co-ordinating my staff and always looking at process to implement changes if necessary.  I also enjoyed the Debt recovery for the district, which involved sometimes helping families with payment plans which suited their financial situation.

I enjoyed working with the majority of supervisors and nurses, I think the organisation mostly is disorganised with lack of communication even with constant meetings to review these outstanding problems. They need to start listening to staff about there concerns about co-workers, management and supervisors as I have learnt from my experience at Queensland Health that the bullies in the system get away with everything, while the descent worker has to be exposed to this behaviour continuously. This is a major problem in Queensland Health though I believe this will never be rectified or given any thought, training  and consequences for there actions, not a slap on the wrists and moved to another department in the system. When this occurs which is often, it starts all over again with a new lot of staff. Queensland Health should be ashamed of themselves for the bullying and mistreatment of staff they have allowed to continually be exposed to this abuse without any help from management or senior staff in giving discipline reaction when these situations occur straight away, Queensland Health should Give up trying to solve problems with mediation, as this can put an innocent worker in a vulnerable position with superior management.

-Enjoyable busy Hospital ward with a diverse range of patients ranging from acutely ill to long term medically stable. 
-Ive learned the importance of patient assessment, following infection control procedures, patient care planning, evaluating patient care, and reflecting on care and assessments, the triage of patient complaints and conditions, effective time management skills around the workplace, the importance patient safety, education for patients regarding their medications and medication safety, the assessment and care of acute and chronic wounds, administering all types of injections including immunisations, the care of the cardiac patient, the care of the unconcious patient, the care of the CVA patient and overall care of the medical patient including diabetes management and managing dementia and treating infections in acutely ill patients.
-There is a supportive work enviroment and training courses are available at your discretion.
- The hardest part of the job is reflecting on the death of a patient, expected or not
- Most enjoyable part is caring for my patients, seeing improvement in conditions and managing their illness, giving them quality of life, keeping them comfortable and assisting them to work towards discharge when they are safe and supported to go home.

A typical day involves assisting with all sort of emergencies, the job has variety with most management absent you are free to manage your own workload.

I have learned QLD Health does not value skill level on staff and promotions and job offers are generally appointed by office politics under the guise of merit based recruitment to make it appear they are being equitable.  Management know all the tricks and policies to ward of any challenges to staffing decisions.  A lot of backroom deals go on during the recruitment process to either assist or hinder staff from progressing.

Management has a culture of incompetence and bullying which is so bad they had to bring in an external company to deal with bullying claims.

The hardest part of the job is management making decisions without any input from line level staff that have to work with the policies that they implement that cause more problems.

The most enjoyable part of the job is the remuneration because the management have no clue in managing an efficient budget along with the Government they throw money at the Organisation so if you can put up with poor management, stonewalling and other unethical conduct the tax and money insane benefits is why people work at QLD Health.

When I initially applied for the job, I thought it would provide many a challenges to overcome and indeed it has.  The job for the most part is assisting the nursing staff with patient care (cleaning up, transferring from ward to medical imaging, etc…). However, it also includes more challenging times, such as taking deceased patients to the mortuary, this can be difficult for some but there is mental health services to assist with debriefing if needed, usually the “wardies” will talk amongst themselves, a somewhat “informal debriefing”

 From what I have observed and experienced myself while working in the auxiliary services as a wardsman or “Wardie” as most staff prefer to call you, you must be somewhat charismatic. This may be already obvious to whom is reading, but majority of patients you deal with in an in-patient setting are either geriatric or have underlying health conditions, being charismatic simply makes patient encounters  less awkward and puts the patient as ease. one of the favoured acronyms all hospital staff use is AIDET (acknowledge, introduce, duration, explanation and time)  

If you are interested in the role as a “wardie” I would say, “give it a crack” not only is it a very diverse job, but you will have a greater appreciation for life itself. 

Daily requirements of the Co-ordinators role was to coordinate Home Care Workers (HCW) to provide domestic assistance to frail aged & younger disabled clients. I learnt to be non judgemental towards clients personal circumstances, patient to understanding clients needs & the value of limited support to enable clients to remain to live independently in their own homes. I understood the constraints which management managed around funding & in more recent times the impact Governmenrt policy had on the transfer of client services. Co-workers were always very supportive of the Home Care Team acknowledeging HCW's were the eyes & ears of the service.  The hardest part of the job was to liaise with the clients and families when the transisition of services to domicillary services recently occurred. I really enjoyed being part of the team of people making a real difference to clients knowing the provision of basic domestic services was keeping them out of nursing homes & allowing them to remain to live independently within the community.

Top Job Titles	Average Salary
Registered nurse 20 salaries reported	$91,099 per year
Clinical nurse 5 salaries reported	$110,836 per year
Occupational therapist 3 salaries reported	$88,825 per year
House officer 3 salaries reported	$141,374 per year
Nurse 7 salaries reported	$38.66 per hour

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