project officer

contracting officer

project manager

communications officer

engineer

Public Transport Authority

4.45am to 5am start. Opening up stations, station check, log on radio procedures with base. Check operations of stations and contact TVM control. Monitor and control passenger movement and safety especially during peak times of travels. Issues of infringements of criminals and passengers breaking the law, not buying tickets etc. checking first aid kits are fully operational at all times on stations and fire safety procedures, OSH procedures and hazards. Customer Service, helping passengers with the right timetables, catching the right train or bus to their destination required. Helping passengers purchase the right tickets and also smart rider issues, the control of fare gate booths, train riding, detaining criminals, access to a passenger check through the Police mainframe, monitoring CCTV of passenger movement or criminal activity.
I learned that we are all human, everyone makes mistakes, this position made me a stronger person as I have experienced some of the worst situations ever to be involved in and dealt with serious offenders. I have also had the pleasure of working with some great managers as the job can be demanding and if you dont watch your own step and personal interpretations towards others, you can find yourself in trouble or seriously injured.
I have worked with many co workers in my 6 years of employment in this position and have made many solid friendships and had the pleasure of being in strong team environments.
The hardest part of the job is getting up at 3.30am-4.00 am to get ready for a 10 hour day ahead of you. Another important aspect of this job that you have to learn to control is how to deal with passengers in customer service related issues or when dealing with an offender during an arrest or issues infringements or being called to assist in an emergency situation like suicides or accidents and conflicts happening on stations or trains. Learning how be diplomatic with your body language and speech is one of the most important roles in this position. It will keep yourself safe from harm.
Helping passengers find their way around in a professional and proactive manner and I also enjoyed talking with regular passengers including handicapped passengers who regularly took public transport, once you start to get to know them, they are lovely people.

Opening  train station at 5 am in the mornings working through to 3 pm in the afternoons. Assisting passengers with ticketing issues on ticket vending machines, infringing passengers for non compliance of ticket and smart rider cards, security, observations and report writing.
Working with the general public in a diversified cultural environment was extremely rewarding and was pleasantly challenged in a varied range of situations including security and providing first aid responses to passengers using the Public Transport Rail System.
There were no real hard parts of this position, however, at times conflict resolution with passengers on either illicit drugs or severely intoxicated was sometimes most challenging to find an amicable or positive outcome..

Shift work 24/7 main part of my job is to task officers to various types of incidents anything from railway track faults to fatalities.
Most of the work is repetative however sometimes an incident may happen that I have not had before in which case I seek to get information on how to deal with it and poss get some new policy put in place.
Management is below standard in my recognition as you hardly ever see managers unless something has gone wrong. The communications skills of some of the managers is very poor.
L get on extremely well with all my co workers and those under my command.
Hardest part of my work is dealing with fatalities on the railway. This is not only from the victims point of view but staff who attend and family members who may also turn up to the incident site.
Most enjoyable part of the work is seeing outcomes after a good customer service has been carried out and the thanks you get afterwards,

Management is petty and vindictive, they pretend to act fairly but are most unfair on a regular basis, and are willing to break any rule or regulation if it suits them, but if staff do some minor offence or error, they try and throw the book of rules at them, they pretend to be fair but to say the least some people get treated a lot more fairer than others and can get away with almost anything, and on a regular or continuous basis too, because management is so un fair and inconsistant, a great number of staff have a "could not care" attitude, they think they are not going to receive any thanks for doing a good job, but will be condemed easily, so why bother?..  upper management are miserable, they give very little reward or reconition and appear to look constantly at ways to even cut back on what they do give, and even LIE to the industrial relations commission,,,,, completely un trustworthy..... otherwise the job could be quite good..
.... Cheers....

The Public Transport Authority offers job security and the opportunity to contribute to essential public services. However, those seeking a fast-paced environment with strong professional development pathways and modern software practices may find it challenging.

In my experience, the development standards and technologies in use tend to lag behind industry trends, and opportunities for skill enhancement or structured career growth are limited. The support function is small and often stretched thin, leading to a reactive rather than proactive work culture.

While this role may suit someone looking for stability or a slower-paced environment, it may not be the best starting point for early-career developers who are eager to grow rapidly or stay at the forefront of the tech industry.

Everyday was the same routine, we pick up children from home and drop off at schools, we make sure children are sitted correctly on the bus, make sure they are safe, we use to play verbal games on the bus which the children truly enjoyed them,  I am a friendly and professional person therefore I sincerely enjoyed working with the children on the bus as well as the parents of the children and the teaches of the children we were all like one big family, the only hard part in the job was in the afternoon when we drop off children if there was nobody home (it happen few times) we ring up few numbers until we find parent/guardian to collect the children, overall we had lots of fun working with the children.

Because the Transit Officer, like a lot of public servants, have their shift penalties and overtime paid on a pro-rata base, rather than a flat rate like Police Officers and Police Auxiliary Officers, a Transit Officer will earn about as much as a standard Constable, up to maybe third or fourth year.
The Public Transport Authority can be soft in regards to judicial process, withdrawing infringements without consultation with the issuing officer.
Management is the same as with any other job; there will be those that will throw you under the bus to climb the ladder. There are also those that will support you.

What is the best part of working at the company?
Nothing as far as I could recall

What is the most stressful part about working at the company?
incompetence of management setting unreasonable expectations for delivery

What is the work environment and culture like at the company?
Toxic to the point that managers are throwing subordinates under the bus, and blaming culture is predominant

What is a typical day like for you at the company?
Clock in and clock out just doing a typical job with your passion down the drain

PTA is a government organisation and is stuck in the 1980s management style.
You are measured on attendance and not on productive output. 
This is not the place to be of you have any aspirations.
The systems are archaic and there is a general reluctance to change.
Great place to go if you are burned out in the private sector and just want to cruise.

People are mostly nice to work with, but underperformers are not dealt with which means if you have a bad team, you will be stuck with them. 

Great insight into a large scale project.
Opportunity to work as part of an Alliance and leadership team. 
Structured workplace providing support at all levels.
Project progress monitoring. 
Stakeholder Liaison.
Management meeting support. 
Report preparation.
Contract administration assistance.
Registration of documents via Electronic document management systems. 
Monitoring of incoming and outgoing correspondence relating to contracts.

Top Job Titles	Average Salary
Project officer 6 salaries reported	$98,253 per year
Contracting officer 16 salaries reported	$99,017 per year
Project manager 8 salaries reported	$129,328 per year
Communications officer 12 salaries reported	$110,734 per year
Engineer 12 salaries reported	$111,954 per year

Working at Public Transport Authority: Company Overview and Reviews

Public Transport Authority

Public Transport Authority Ratings

Popular jobs at Public Transport Authority

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected