forklift operator

warehouse worker

driver

fitter

customer service representative

Programmed

This is another typical Labour Hire Company, they are there to make money off of you and the actual work that you are doing. They were one of the better ones I had worked for at first but there is no loyalty for going above and beyond. Keep your own records for everything, and ask lots of questions before accepting a role.

Guys work Smart and Safe!! 

Make one mistake on the forklift or show your disapproval about a particular situation and they will simply cut you loose, no matter how much commitment you display. Trust me they can use a matter of excuses and casuals have very few options.

Programmed will put you into any role that is a priority for them and not nescassarilly suited to you and what you want. Will try to force you into roles to fill positions to please their clients first and foremost... even knowing full well in advance that these roles have high staff turn overs.

A few times I got called in at all hours of the night for immediate fill in positions. Don't expect bonus pay for jumping out of bed at 2am and racing off to work, you will only get whatever rate applies. Occasionally I had my roster changed at the last minute without appropriate notice. When I complained I was told that's the nature of casual work. Again the client is the main focus so you had two choices work it or refuse and risk your ongoing job.

The pay varies dramatically from one assignment to another. Generally larger Union sites pay better, smaller warehouses may pay the award but if you ask me $21 an hour to drive a 3 tonne forklift with the ability to maim or kill isn't exactly a fair wage for the responsibility on my shoulders.

Most of the staff is friendly enough and have a high regard for safety concerns which is good. From time to time they would throw a free bbq which was nice aswell. Honestly however having my back would of been far better than a few snags and a couple of fresh buns. Oh and a free cold drink to wash down the bitter pill of low pay I had to swallow.

They are okay to work for just becareful.

The customer service consultant role is a very high stressful job especially working in complicated contract. It’s always been an inconsistent management change over and staff in the call centre for the last 3 years I have been in the role. Too much expectations given, tasks in between calls and very high stressful environment dealing with vulnerable people is the hardest job you can ever deal with and the job description is way over with expectations given. Not really much of part time contract hours for flexibility and person with disability like my self their was always additional hours with people quitting the centre. This is why I left is because it didn’t give me a work life balance , no career progression, lack of support dealing with difficulty customers, always they shove the training to us call centre agents where we deal with a high stressful job description, no well being support either, always a toxic culture and you can’t study either I was told I was not allowed to study not work related with much stress of training staff was set expectations on me as vulnerable person with disability. I would not risk my well-being staying there and was the right decision to make is not ever work in job that is not worth putting your health at risk 

My role was specific to receiving higher level complaints, I.e minister and so on. 

The role was definitely engaging, management were supportive and open to assist. 

Programmed is very kpi driven, and politically correct. However, make a wrong move, and the Team leaders/immediate supervisors who want to make a name will throw you under a bus, and hold you down under it.

The monthly meetings are always fulfilled with the naughty sweets and fun meetings. 
Lunch room is supplied coffee,sugar, tea, and milk with the weekly supply drop of fruit bowl. 

The options that come with working for Programmed are amazing, discounted vehicle fleet, private health insurance bonuses and discounts for everyday uses like shopping etc are amazing at 5% anywhere up to 25% discounted with the social team. 

If you enjoy being a mute and fly under the radar while getting your job done, the perks outweigh the office politics. 


Programmed needs to look for their workers needs and satisfaction not treating them just numbers that can be erased and replaced. Some workers were so confused at times when their shift was cancelled while they are in the jobsite and sent home with no remorsed nor any explanation.some old workers with more than 8 years of services were not given any help at all when looking for another job when their present works is in jeopardy and their main resource is to moved and look for another agency to work. One time i showed my loyalty to programmed as I moved with them when their contracts were just lost in one company but they didn’t saw your loyalty to them but They didn’t help you or placed you with another job and they didn’t treat you well 
and ignore you by not giving you any job for 2 months and the person I am dealing with is so arrogant and not very helpful at all. They think their agency were so big and they are above the clouds.

Working in a small close knit team with a common goal to achieve the best outcome for the business and client bodies by maintaining the extensive grounds at University SA and Adelaide University, keeping the grounds neat and tidy and being careful to use equipment that would not endanger team members, students or other members of the general public. Prune bushes, pick up general waste and garden litter to dispose of in the appropriate bins, sweep pathways, brush cut the edges of lawn, mow lawns with a ride on mower. Being outside in the fresh air was always an advantage, as well as the mateship with colleagues.  There is always another way to complete the task so being flexible is a must and can always learn off each other.

the less said the better, company preaches zero harm but wont practice what they preach ..if it cost money it doesnt happen. Lack of communication from management..told one thing and the opposite happens.Workers are told that they are at fault if the company is not making money, Told to up grade on all work down, add to the list even if it is not down to be done. This is a contract with government department and all extra works has to be approved, not approved not allowed to do work.Management has a hard time trying to understand this.Continually informing workers that they will out source work to sub contractors, if they cant make more money. 
Overall it appears as if upper and  middle management lack the necessary skills and communication ability  to be a good managers

I don't recommend programmed agency due to their lack of transparency and understanding. I can't resolve issues at work as I'm not listened too and don't feel valued as a human being. I got put off off work due to a safety issue because I want to be safe and confident about the work I did. Surely wearing blue gloves is important when handling cold jagged edged sealed meat but somebody else has other ideas. Obviously freezing and cutting your fingers is company policy to make managers look good. Programmed only care about changing people around but not acknowledge the problems workers face on a weekly basis. I felt sick and disgusted by the ongoing unsupported treatment from programmed and my host employer. I feel better that I am looking for a company that will respectfully and appropriately consider my needs.

What is the best part of working at the company?
Can’t think of any positives currently. Definitely try to find another employment provider.

What is the most stressful part about working at the company?
Constantly checking pay slips and correcting mistakes with timekeeping and overtime payments.

What is the work environment and culture like at the company?
Recruitment teams are fed little information about the roles they are filling. The actual on site representatives are rude, disinterested and treat you like they are your boss. PPE isn’t initially provided and you’re made to feel like you have to earn it.

What is a typical day like for you at the company?
Each role is different obviously. Most days I try to look for a different job.

I have only been with this Company for four months. Not long enough to provide an informed opinion.

Prior to this role I worked for Alcoa of Australia for ten years as a Procurement Specialist in the Capital team, based at WA's Pinjarra Refinery and Huntly Mine site.

Alcoa are a global Mining company that are environmentally,health and safety aware. Alcoa provide a diverse and tolerant workplace for people from all cultures and strongly support equal opportunities and encourage and support self progression. 

Alcoa are led by strong approachable people who welcome constructive feedback relating to all matters which will enhance people and the business moving forward.

A typical day at work involves sending out work orders to our contractors and getting them back in, so they can get paid.
I have learnt so much working with PFM. For exaple how to use NAV, create invoices, audits, how to communicate better with all types of people.
A new manager has recently started. Things have become harder and coming to work everyday is becoming a stuggle, as the office has become very tence and not a nice place to work.
Besides the new addition everyone in my office gets along very well and we all do our bit to make things run quickly and smoothly.
The hardest part at the moment is traveling from Bunbury to Busselton and back everyday.
The most enjoyable part is the girls i work with.

Top Job Titles	Average Salary
Forklift operator 3 salaries reported	$34.67 per hour
Warehouse worker 1 salary reported	$59,000 per year
Driver 31 salaries reported	$37.58 per hour
Fitter 5 salaries reported	$43.60 per hour
Customer service representative 27 salaries reported	$37.74 per hour

Working at Programmed: Company Overview and Reviews

Programmed

Programmed Ratings

Popular jobs at Programmed

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected