service technician

customer service representative

Peter Warren Automotive

The atmosphere within the company was toxic, with a noticeable lack of accountability among staff. Instead of fostering a collaborative atmosphere, most colleagues seemed solely focused on advancing their own interests/monetary gain, even if it meant sabotaging others along the way.

My responsibilities evolved into handling complaints, a task that wasn't initially part of my role. This shift, combined with minimal support and inadequate training, made it challenging to navigate the job effectively. Opportunities for advancement were virtually non-existent, and the work-life balance was severely skewed, leading to constant stress and anxiety.

Despite the challenges, being able to manage the workload by being direct with customers due to constant staff shortages was a small consolation. However, I would not recommend Peter Warren as a workplace unless you enjoy constant stress and frustration.

There are busy days and easy going days in the newly opened workshop at Artamon. When it is summer the building gets a little heated up but due to the presence of the large fans the heat is not that bad. The management needs to improve to allocate right person to the right role because that is something i see lacking in the organisation. Since I am new to this country purchasing tools was a bit hard and still struggling to collect all the tools as quick as possible. Other than that the staff is friendly and supportive. Alot needs to improved but I am sure we will go to a top level anytime soon. I am thankful and proud that I am a part of the Peter Warren Group

A typical day would involve calculating cash sales for car franchises, such as ford or Toyota. Deal processing, which works out the profit or loss on each car sale. Paying accounts payable, drawing cheques and updating the system to show which accounts have been paid. 
I learned how to process accounts payable, and use Era software, I also had to correspond with business' chasing their accounts. 
The management and staff, were good, they were very helpful, and easy going. The hardest part of the job was the long hours. The most enjoyable part was the co workers (fun, friendly etc)


There are busy days and easy going days in the newly opened workshop at Artamon. When it is summer the building gets a little heated up but due to the presence of the large fans the heat is not that bad. The management needs to improve to allocate right person to the right role because that is something i see lacking in the organisation. Since I am new to this country purchasing tools was a bit hard and still struggling to collect all the tools as quick as possible. Other than that the staff is friendly and supportive. Alot needs to improved but I am sure we will go to a top level anytime soon. I am thankful and proud that I am a part of the Peter Warren Group


rubbish place to work for. i learned that the mechanic/technicians are young apprentices and don't service cars properly and charge customers too much, will not let my family members go there. dealing with constant complaints was difficult. nothing enjoyable about any positions there.

The company has consistently sought candidates for a particular position for an extended period, indicating potential challenges in maintaining a stable workforce or a notable turnover rate. This recurrent recruitment pattern suggests the presence of underlying issues within the management framework, possibly contributing to an unfavorable work environment.

Very sad to say that once a great place to work with supportive managers who know what they are doing and are proud of what they did , to a place with no career advancement and ever decreasing income and little to no job satisfaction. 
High turnover and poor management and direction, give it a miss . 

Fighting for overtime weekly, bare minimum pay. No respect for workers, repetive tasks with no encouragement. Truly an awful experience. Go to your local mechanic if you want to service or work instead.

You meet a lot of good people.
Lots of pressure from management to perform and meet targets, no work/life balance. Team functions are fun. Not paid enough for what you have to deal with

Productive and positive company with ample variety and training that has allowed me to obtain my desired trade and gain experience in a field which I am very passionate about

Top Job Titles	Average Salary
Service technician 1 salary reported	$31.50 per hour
Customer service representative 1 salary reported	$37.13 per hour

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