dentist

dental assistant

practice manager

orthodontist

medical technologist

Pacific Smiles Group

   1)  A typical day at work at Capalaba PSG would probably involve attending to patients' dental needs, consulting on treatment plans, and collaborating with a team of dental professionals.

   2)  Learning could include honing technical skills, improving patient interaction, understanding the intricacies of dental insurance plans, and gaining knowledge about new dental technologies and treatments.

    Management might be expected to be supportive and progressive, fostering a culture of continuous learning and encouraging professional development.

    3) The workplace culture at any dental clinic should ideally be focused on patient care, respect for each other's roles, and an emphasis on teamwork and communication.

    4) The hardest part of the job might be managing difficult cases, addressing patients' anxieties about dental procedures, and maintaining meticulous patient records.

    5) The most enjoyable part could be seeing the positive impact of your work on patients' oral health and confidence, and the camaraderie among colleagues.

I have been working for Pacific Smiles Group for nearly 10 years.  PSG has a great culture which includes respect, energy, passion for learning and much more. This company provides many opportunities for career progression.  You can start as a Trainee Dental Assistant and end up becoming a Senior DA, an Assistant Centre Manager, a Centre Manager or even a Regional Manager. Just like every other company, PSG has gone through many changes to improve their quality of service to patients and practitioners however, they provide great support to their people throughout any internal change.  Very high infection control standards and ongoing training is provided to all staff.  
This is a great company to work for!

Overall the place is good, staffs are really friendly and helpful, buy the managemet is bit questionable! Manager is quite understanding and flexible but most of the times she fails to be fair with everyone.  they pull you up for the small thing that are wrong and never praise you on the good things you do. They don't like it when you stand up for your rights. Especially ACL doesn’t have manners to stay professional not only with staffs and dentist but with patients too. I’ve never seen someone who is self centred , who thinks very highly of herself but has the Zero positive attitude! 

I have been working with pacific smiles dental  for a while now. And was with a different firm prior and my old firm was so much better you were recognised for your work. Since working for pacific smiles we have not received a pay rise in 5 years and they pull you up for the small thing that are wrong and never praise you on the good things you do. Infection control only applys to the staff not the dentist which is wrong  the rule are there for a reason and it should abide by everyone. They don't like it when you stand up for your  rights.the management of the centre is good but higher up is not as good. 

This is one of the best places I've worked! Are true to what they say about wanting to better Australia's oral health and want to look after their staff, their patients and their dentists are phenomenal. Only keep on the best dentists and those who are great are treated like royalty so they are retained. All feedback is taken on board in an effort to make it a better place to work. Always trying to improve the culture. 
Forward-thinking, career options and rewarded for hard work. I hope to be here for a long time

What is the best part of working at the company?
Nothing, such a toxic environment

What is the most stressful part about working at the company?
The management  was very toxic 

What is the work environment and culture like at the company?
Very toxic investment however all the DA’s where nice

Working for PSG as a male was poor, they are very female orientated. There is an expectation that you will do over your expected hours without pay or TOIL.
Bonuses are very rarely paid.
HR Rule the roost, upset them at your peril, as many things get lost in translation.
Ensure there is a paper trail for everything, If you are promised something follow it up, as it is easily forgotten
Good work is rarely rewarded,

Moving from private practice with many years experience it has been a great transition and I definitely prefer corporate on so many different levels. Great support from management, job security, opportunity for growth and overall great working culture 
Highly recommend PSG! 

I have been with this company for 1 year now and I have enjoyed every day. The team is great and offers support if needed. Hard work is being recognised and rewarded. The company is listening to staff concerns and is working very hard on improving processes where needed.  

Long hours always short staffed Clinic/centre manager leaves early every day .. there is something wrong with the way staff are paid start at 8 finish at 6 if your lucky  only get paid for 8 hours ! Fair work i think will find these details interesting ! 

Top Job Titles	Average Salary
Dentist 4 salaries reported	$900 per day
Dental assistant 2 salaries reported	$32.00 per hour
Practice manager 2 salaries reported	$75,000 per year
Orthodontist 1 salary reported	$125,000 per year
Medical technologist 1 salary reported	$160,000 per year

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