food service worker

bartender

hospitality manager

OBrien Group Australia

Out of the six jobs I've had throughout high school this is by far my favourite and the best for a high school student. Shifts are completely optional, you are asked via text if you want to work a certain event and then rostered so if you're not available it doesn't matter, while some workplaces get picky if you're not available often enough. Super easy work and decent pay, quite fast paced but not overwhelming. Managers and coworkers are great people and I've never had any issues with anything! Only thing is if you want a consistent income you'd benefit from having an extra job because you're likely to get like an average of one shift a week and there's a huge off season.

Depending the stadium, I would start my shift by entering through the staff entrance, sign in and make my way to usually the VIP members lounge or the corporate suits. In the lounge four staff members including myself would look after < 140+ clients lunch/dinner/desert buffet and open bar. 
These clientele where all VIP and VVIP so attention to detail and excellent service was a must. A second bar down stairs which I would usually opened after game too the players/family/friends.
If in the corporate suits, I personally would look after up to 15 clientele with full service eg. three course meals and an open bar both pre/post game, these clients where also vip excepting higher levels of service.

A typical day at work is fast paced with the amount of customers and you learn to become very quick and very good at what you do e.g. Cash Handling. Management is easy to talk to although they have a strict policy about when you call in sick (Reasonable) and they respond fairly quickly. Co-workers aren't an issue as it changes pretty much every time you are there.

The hardest part of the job would be the standing on your feet for hours and not knowing exactly when your shift ends. The most enjoyable part of the job is the pay - being completely honest - but also if you have patience and a good attitude, the customers who you serve can be really kind and joking with you which is fun.

For stadium events, everyone has a small job that collectively takes care of everyone attending. I learned greatly about responsibility, efficiency, leadership, and ownership of mistakes and outcomes of events. Difficulty ranges from laid back work for small games to stress-inducing nights for big events. Many factors play into how difficult those nights are, but they're easily adaptable and can be learnt after the first experience. Great management and colleagues make OBGA a fitting place to work due to its impeccable sense of teamwork.

I am currently working on a casual basis at both Suncorp and the Gabba Stadiums as a food and beverage attendant for O’Brien Group Australia. There are two sectors: corporate and retail. I predominately work in the corporate sector, but when required, work in retail. The bar, function and banquet rooms are very fast paced environments. My main duties include: three plate service, ability to clear at least a five-plates, taking orders, delivering drinks and attending to guests needs. When working in the bars: mixing spirits, pouring beers, cash handling and general customer service skills are utilised.

Briefing was good, knowing what to do during service and what times meals would be served.
I had learned a tremendous amount of things during my time there at AAMI Park Stadium. Learning important customer service skills with club members, making the guests want to come back more often.
Fun part of my job was being able to work in a sporting environment, me being an absolute sports lover. Especially when rugby league or union would play at the stadium.
Down side of my job was having to complete tasks to a short amount of time and having staff that didn't know what to do was quite crucial. Sometimes I had the task of doing jobs for 4 people.

A typical day at MOBC starts when you enter, there is a smile on your face, you greet and serve customers and answer questions as best as you can or direct them to a helpful supervisor.

I learned to take pride in what I could achieve and observed different styles of management and how to better problem solve.
You will meet many different people and make friends through working at MOBC.

The hardest part of the job is waiting for the next stadium event or season to start.

I have very much enjoyed teaching and learning new things/ways of completing tasks, understanding different job roles and being able to progress in my job.

What is the best part of working at the company?
Nothing I was high level supervisor treat us terrible plus terrible food everywhere 

What is the most stressful part about working at the company?
Bad managers especially high up wasn’t enough so stressful on game days they made it worse 

What is the work environment and culture like at the company?
Terrible no respect 
Terrible terrible all I can say 

What is a typical day like for you at the company?
Overworked treated badly  manager horrible

Typically get different supervisors for each shift, some are lovely and some not so much. Pay is pretty much minimum wage, I only really find it good as a second job for some extra cash. Pretty sure most other agencies pay significantly better. Coworkers are usually pleasant, majority are teenagers/early 20s, but do get all ages. Overall a good environment, pretty relaxed workplace (obviously big events = busy shifts), but pay is nothing special and with big off seasons it's not a reliable source of income

A Fun and friendly workplace, all supervisors have been very nice. Jobs are often short however occasionally there are very busy rush periods such as between breaks and big games like State of Origin, but not too strenuous. The atmosphere is vibrant and exciting. Only criticism is that shifts are often very short and if you live a little bit away it may take more time commuting to work then on the job, it's very handy that O'Brien offers travel concessions for a nominal fee for public transport.

Top Job Titles	Average Salary
Food service worker 3 salaries reported	$28.44 per hour
Bartender 3 salaries reported	$30.00 per hour
Hospitality manager 1 salary reported	$77,500 per year

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