registered nurse

midwife

personal care assistant

psychologist

endorsed enrolled nurse

Mercy Health

What is the best part of working at the company?
The working conditions are okay however, we dont have a proper tea room. We are just using a previous staff meeting room and made into a temporary tea room, no couches to rest and this is true hospital wideo

What is the most stressful part about working at the company?
The most stressful part is understaffing or short staffing. Nurses are overworked and there are limited numbers of doctors to see a pt 

What is the work environment and culture like at the company?
It is okay, on a scale of 1-10, it would be 5/10

What is a typical day like for you at the company?
I enjoy going to work on most days however on some days, I feel tired and scared to go go to work due to short staffing

My typical day at work entails, scanning and saving documents to the delegated file paths. Writing up word docs for cover letters. Attend to emails as required. Charging clients with ongoing fees. Use of Excel daily with keeping track of filed documents. 
Filing, printing etc
Have learned a great deal around aged care processes in Accounts Receivable.
Great workplace culture on the AR team, with a positive vibe, being compassionate and hospitable.
At the moment we are migrating to a new financial system, which can be very challenging.
The team I work with, along with helping and assisting each other is the most enjoyable part of my job.

What is the best part of working at the company?
Supportive team, appreciative management, patient focused

What is the most stressful part about working at the company?
responsible for patient safety and well-being

What is the work environment and culture like at the company?
Inclusive, friendly, supportive, fair expectations

What is a typical day like for you at the company?
Arrive, get handover, assume care, organize duties, break, 15 min, perform tasks, manage emergencies, communicate with management, doctors, parents, and other involved disciplines, meal break, 40 mins, complete tasks, provide handover, clock out

Good work/life balance but lack of communication, transparency and support from upper management means there is constant pressure to deal with changes/expectations and to increase client caseloads which is unsustainable and stressful on staff. Profit driven. A bullying approach to HR is indulged to the extent that it seems strategic. This leaves staff feeling devalued and demoralised. 

As a carer its challenging to say the least. You have to love what you do. That said, yes its not for everyone. But, if you love what you do - This place is certainly for you. 
You learn and gain new skills that you would not  have adopted in other aged care settings. Daily duties break up the day with loads of variety. 
Like everywhere and anything you do? A willing to learn and work hard attitude is what is needed to succeed with lots of enthusiasm and a positive attitude. 


Matching the right carers to clients, answering phones & delivering quality Customer Services to Clients & Case Managers. I have learned all about the aged care industry. The hardest part of my job is when carers decline shifts. The most enjoyable part of my job is when I allocate a perfect match to clients & I receive positive feedback from the Case Managers.

What is the best part of working at the company?
The colleagues and nurses I work with were wonderful and friendly.

What is the most stressful part about working at the company?
Its emergency so its hard to watch people in pain.

What is the work environment and culture like at the company?
There is one boss who ruins it for others, Micro-managing and plays favouritism.

What is a typical day like for you at the company?
I work nights - its busy and fulfilling to help others.

Beautiful place to work co workers and management are amazing just is too fast paced for my age. But loved my time there,  beautiful sandwiches you can get made fresh for lunch generous pay and lots of work if you want it. Everyone is willing to help you out. Great communication between management and staff you have to provide your own scrubs etc but they have all the ppe you need and more.

i like to be busy and challenged, to see a resident smile makes my day. i am willing and often do go beyond my work role e.g helping kitchen staff or helping cleaners etc. i have gained much confidence working at mercy health and have also gained much knowledge. i report immediately to managment risks, changes with residents and contribute to improving the residents lives to make it more enriching.

What is the best part of working at the company?
The residents are the best part of working with this company 

What is the most stressful part about working at the company?
Lack of support from
Management, lack of interest from management for what is actually happening on the floor

What is the work environment and culture like at the company?
Work culture is very culturally exclusive

Top Job Titles	Average Salary
Registered nurse 17 salaries reported	$48.80 per hour
Midwife 5 salaries reported	$49.81 per hour
Personal care assistant 11 salaries reported	$32.90 per hour
Psychologist 1 salary reported	$135,000 per year
Endorsed enrolled nurse 4 salaries reported	$37.50 per hour

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