cleaner

house cleaner

team trainer

cleaning team leader

support staff

Maid2Match

I'm really happy working for Maid2Match. I started as a trainee as I had no professional cleaning experience.  My team leader who trained me was amazing. She was kind, patient, very detail focused and thorough and I finished the training confident to work independently.

The hardest part of the job initially for me was completing services within the specified time frame. However it didn't take long to complete them on time. 

My  team leader also offered lots of support and advice on any issues that may have arisen. Communication is highly encouraged and management is easily accessible which ensures that I feel supported as an employee and confidant to perform to the best of my capabilities. 

The most enjoyable part of the job is meeting the customers. They're all very nice and friendly to deal with. It's very satisfying to see how appreciative and grateful they are for the help they receive.

I highly recommend working for Maid2Match.  If you want to work for a company that values and appreciates its staff, is well organised, offers competitive wages and a supportive environment to work in than you won't be disappointed.  



This role has given me the opportunity to develop both creatively and professionally. The variety of projects and tasks makes it easy to set goals and stay motivated without feeling burnt out. I genuinely appreciate the trust and opportunity to take on different responsibilities, as it keeps the work fresh and engaging. The workplace culture is built on trust, accountability, and a sense of work-life balance that you truly cannot find everywhere. The team is collaborative and supportive, and it's reassuring to know that your contributions are valued. A challenge I genuinely enjoy is the need to constantly learn, whether it's adapting to new trends or finding fresh creative approaches.

A typical day at work as a cleaner at a cleaning company involves various tasks like vacuuming, mopping, dusting, and sanitizing different areas. Throughout my 4 months at the job, I've learned the importance of attention to detail, time management, and the significance of creating a clean and hygienic environment for others.

Management at the cleaning company plays a crucial role in providing guidance, support, and ensuring that tasks are organized efficiently. The workplace culture emphasizes teamwork, cleanliness, and professionalism, fostering a positive environment for everyone.

The hardest part of the job can be dealing with tough stains, heavy lifting, and managing time to complete all tasks within the allocated schedule. However, the most enjoyable part is the satisfaction of seeing the transformation of spaces from dirty to spotless, knowing that your work contributes to a healthy and pleasant environment for others.

In conclusion, working at a cleaning company as a cleaner has taught me valuable skills, provided a supportive work environment, and allowed me to take pride in creating clean and welcoming spaces for others.

I have been working almost 2 years now with Maid2Match and I am still very happy to be working with them.  In the past year my role has advanced to Team Leader, I still get to enjoy servicing our wonderful customers and have the enjoyment of managing my team members.  What a great domestic cleaning company to be working for because their biggest focus is you and their customers that is why their Management is fantastic, they are always happy to assist you with all your needs and they are there for you when you need them.  As a Team Leader I get to offer my team the same amazing support on a daily basis.  We are all made to feel like we are an important, strong part of this company who are highly valued and very much appreciated and the overall environment is just positive and enjoyable to be a part of.   Our customers are amazing, they are such a pleasure to be working with and we get to develop really lovely relationships with them over time.  I really do love my job and I am so proud to be a part of the Maid2Match team

The Good:
• Really rewarding to clean for NDIS customers as they always appreciated it.
• Cleaning products and equipment are supplied which is nice. 

The Bad:
• Travel time was an issue. I had explained my preferred range of travel which was understood. However, without checking with me first, I was made to travel from Terranora, down to Pottsville, and then up to Surfer's Paradise. This was at least an hour between Pottsville and Surfers... The travel compensation was not going to be worth the travel time. There were numerous times where I would find out on the day, that I would have a job out of my range. 
• I have anxiety issues, which initially was easy to work around with the team, but I had to swap and change my regular appointments, to suit the company.  Company profits are put well above worker mental health.

Summary: 
Cannot recommend working for this company at all. While they initially seem supportive and good to work for, you're soon left wondering if it's worth it. Should have stayed at my old job.


⭐⭐⭐⭐⭐

I can't express enough how amazing my experience has been with this team! From day one, the operations have been nothing short of fun and collaborative. The atmosphere is always buzzing with energy and enthusiasm, making every task a joy to tackle.

One thing that stands out is the incredible assistance provided by everyone on the team. It's like having a safety net that ensures we never feel overwhelmed or stuck. The balance between independence and support is just perfect.

And let's talk about our weekly meetings! These sessions are not just about ticking off tasks; they're about ensuring alignment and fostering a sense of unity. It's refreshing to see how everyone comes together to ensure we're all on the same path, moving towards our goals as a cohesive unit.

In summary, if you're looking for a team that makes work feel like a breeze, provides unwavering assistance, and prioritizes collaboration and alignment, look no further. This team is the epitome of excellence!

Like the job but there are a few misleading information and customers aren't always reliable which they company can't control but you don't get compensated anywhere enough for the fuel that gets wasted, especially with the price of fuel nowdays. Management are good and responsive but income is so up and down and isn't stable which makes it very hard to survive, especially if you have kids. Uniform and cleaning products and equipment are all supplied and you order your chemicals yourself and they pay it which is great. Your allowed to use it all at your own home as long as you aren't going crazy. Don't work weekends or public holidays either but if your casual or part-time you obviously don't get paid for those days if you usually do. You do mainly NDIS and house cleans. Your have to do NDIS  online training which is easy and they pay for it so you end up with your NDIS card making you able to work with people in that section which is helpful, especially in another career if it doesn't work out.

I was employed with maid2match for about 2 months. At first they were really understanding and were great with making sure I wasn’t overwhelmed. Anyways the last 2 weeks of my employment with the company was unacceptable. I had some challenges and instead of them giving me support and understanding they took away all of my hours and I was barely able to afford to live and pay for myself and my family. I was baffled and appalled with how the situation was handled. They didn’t give me any notice just cut my hours and kicked me under the table. After I reached out about the hours they were very rude and did not offer me one bit of support. I soon quit and am working as a cleaner elsewhere with more freedom and support. Plus while I was at the company I learned that their cleaning techniques are not the greatest. I was not given enough chemicals or equipment to do a proper job in my opinion and I was blown away at how many customers they have with how little their effectiveness is to clean a home. 

Seems good at first but then you start to realise how dodgy this company is..

First of all, a company founded and run by three brothers sounds good until you realise that they haven't appointed a CEO.. They're all CEOs!  Makes as much sense as a three-headed chook! Promises made by one CEO in the induction training were later denied by a different CEO! 

Vehicle allowance is a joke, if you arrive but can't get inside you don't get compensated fairly, some clean times are impossible, clean times are sometimes reduced without notice, live support team sometimes will randomly have a meeting leaving you with no support team, if you live northside they will book southside, no breakfast as promised, no car wash as promised, no performance bonus as promised... 

Team leaders and support team are good people but I feel bad for them because I think they know they work for a three-headed chook! 

Great job if you’re looking for a work and life balance. Not enough hours though, was doing 4 hrs in a week when I was training. Staff weren’t that great. Got let go on my third shift because they said I wasn’t a good fit, was random and I asked them why because I had been doing a great job and even got a 5 star rating on my second cleaning job, all they said was “you’re just not a good fit” was really gutted because I enjoyed the work. My trainer would show up 5-10 mins late to our shifts and talk to the customers for about 15-20 mins and then start cleaning, then would try to rush me to finish my work so we can leave & she’d start rushing me 15-20 mins before we’re meant to finish, that was so strange to me. I’m suspecting that she may have made something up to my team leader because after that last shift with her, my team leader called and said that I was being let go, without any proper explanation but it’s a good job nonetheless. 

Top Job Titles	Average Salary
Cleaner 282 salaries reported	$36.06 per hour
House cleaner 33 salaries reported	$36.21 per hour
Team trainer 5 salaries reported	$38.80 per hour
Cleaning team leader 3 salaries reported	$77,500 per year
Support staff 1 salary reported	$31.26 per hour

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