case manager

support worker

property manager

planner

outreach worker

Launch Housing

Super busy; no work-life balance. 
Staff are not treated as equal, management does not understand the hard work involved in managing clients with complex needs. 
Bias underperformance perceptions - managers often place any individual into an out-group whilst consciously seek affirmation of their own perception setting staff to fail. One-sided HR encourages this behaviour. Senior roles allocated to friends/families of managers; challenging this opinion will result in underperformance investigations of the individual.
Discouragement of generational diversity organisation prefers to employ the younger generation. Barriers in creating diversity and inclusion in the organisations are not recognised, therefore not addressed. 
Most enjoyable - hearing success stories of our clients. 
The hardest part of the job - lack of managers support and accountability 



Launch housing as an organisation that consistently ignores what is most important and should be at the centre of all they do….their clients. No proactive communication or consultation is done, the clients’ perspective is not considered  when decisions are made. Launch housing calls telling people what has been already decided by management, “consultation “ 
If you are passionate about working with people who are homeless or  who have experienced homelessness and have a high tolerance for trauma and  incompetent managers, this is the job for you. 

CEO and executive management have big ideas but are clueless on what is needed operationally to get there and dont care enough to find out. Toxic culture is promoted with middle management constantly undermined by executive.  Staff are overworked with no clear direction and major inefficiencies. Organisation lacks basic policies and effective systems to work efficiently. Executives give lip service to an unrealistic goal whilst roasting marshmellows over burnt out employees instead of giving clear direction and taking real action to support them. Admire the seemingly neatly placed cans but beware of opening them as the worms you release will eat you alive! 

Recruitment is sloppy with recruitment personnel not replying in a timely manner to requested information from applicants.
Post interview, I was asked for another referee which I supplied but I heard nothing back. It  undermines the standard of professionalism - which applicants are required to uphold. I had secured a professional referee ( & THEIR valuable time) & Heard- no reply /Launch Housing.

I agree that in some instances different sites can be 'clicky' and some managers could do with some further people skills. I also agree that at times there is quite a bit of nepotism, again dependant on the site. My time at Launch Housing was 


amazing, it opened up so many opportunities and provided a good work life balance. Pay was definitely comparable and the Org. Were taking measures to improve the work life balance and culture even more.Coordinator

If you enjoy made up rules, over worked, under valued, belittled, spiteful management then this is the place for you. 
States they want to help the homeless but they seem to be very quick to throw people back on the street when money doesn’t come their way. 
There is some rewards of getting clients housing but it is rare, they have no management skills at all and HR … what HR?
What I learnt, don’t work for Launch Housing. 

Difficult place to work -  managerual are clicky and abusive - often don’t practice what they preach and Many people have left worse. Residents who go in with no history of drug use come out drug addicted and are often homeless and in a worse state than when they went in

Launch housing has a work life balanced sort of a structure. The culture here is really friendly and everyone is ready to help each other.To work in an organization like this also gives you a satisfaction as you are working for the good of people.

High demand work requiring fast turn-around times and quick responses from service delivery contractors.
Although the work location was good the office space was crowded and noisey.

Not recommended to get involved in,  standards of hiring, more to say a personal business
more room for improvement and better use public funding. at least to help homeless

Top Job Titles	Average Salary
Case manager 1 salary reported	$75,000 per year
Support worker 3 salaries reported	$51.40 per hour
Property manager 1 salary reported	$42.56 per hour
Planner 1 salary reported	$78,353 per year
Outreach worker 9 salaries reported	$77,105 per year

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